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Coastal Volkswagen - Service Center

Hanover, MA

4.5
804 Reviews

804 Reviews of Coastal Volkswagen - Service Center

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January 14, 2022

I got a same day appointment before the snowstorm. They took good care of me and my car. The person who worked with me brought my attention to the fact I had 3 oil changes on the lease warranty! Who does More

by Helenhope1411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
Feb 08, 2022 -

Coastal Volkswagen responded

Thanks Helen! Welcome to MA! We appreciate your business and look forward to seeing you again soon at Coastal.

January 14, 2022

All encounters have been pleasant. Everyone willing to help. Very friendly and polite. Always have had a good experience while there. More

by deedee199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Feb 08, 2022 -

Coastal Volkswagen responded

Thanks - We appreciate your business and look forward to seeing you again soon at Coastal!

January 14, 2022

Service was prompt and no hassle. It was easy communication via text system. Dealer was friendly and experienced. More

by peterjhealey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
Feb 08, 2022 -

Coastal Volkswagen responded

Thanks Peter - We appreciate your business and look forward to seeing you again soon at Coastal!

January 13, 2022

The service department is always helpful and friendly. I always know my tdi is in great hands More

by cwhitley122782
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
January 13, 2022

Had a same day appointment before the snowstorm. The guy who took care of me actually told me there was a discount on the service! I just moved to MA and it was great to get such prompt, efficient and cour More

by Helenhope1411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Feb 08, 2022 -

Coastal Volkswagen responded

Thanks Helen! Welcome to MA! We appreciate your business and look forward to seeing you again soon at Coastal.

January 11, 2022

The whole team is wonderful; it was a joy to come to Coastal Volkswagen! Thank you for a wonderful experience. More

by Tiguan2017Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Stenberg
January 08, 2022

Service department always goes above and beyond providing excellent customer service. Ryan in service always takes excellent care of me and the service team always performs great work on my car. More

by brandonwolf42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
January 08, 2022

Didn’t I already do this? Wife under stress and forgot to tell Ryan about something. He took care of it immediately when told later. Thank you. More

by whitefish3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
January 07, 2022

No complaints. Service was perfectly acceptable and pretty quick and the staff was pleasant and seemed relatively competent. More

by Ekrometis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
January 05, 2022

Easy to get an appointment. Explained all issues and how they were resolved. Very professional. More

by Parsbr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
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