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Coastal Volkswagen - Service Center

Hanover, MA

4.5
804 Reviews

804 Reviews of Coastal Volkswagen - Service Center

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February 04, 2022

Evan is stellar in his attentive customer service!This Evan is stellar in his attentive customer service! This is my second vehicle and he is a wonderful salesman making this customer always leave with a More

by Melissa Joy Kass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Letorney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Chochrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cruz, Ryan Getzinger, David Spellman, Bruce Stenberg
Feb 08, 2022 -

Coastal Volkswagen responded

Thanks for your kind review, Melissa. Looking forward to seeing you again soon at Coastal.

February 04, 2022

They were vey responsive to my service needs word word word word word word word More

by timfjoost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Feb 08, 2022 -

Coastal Volkswagen responded

Thanks Tim - Looking forward to seeing you again soon at Coastal.

February 01, 2022

Job was quickly done work was top tier great customer service I will be back More

by seanseanbloom86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Feb 08, 2022 -

Coastal Volkswagen responded

Thanks for your kind review! We look forward to seeing you again soon at Coastal.

January 27, 2022

Stopped by to make an appointment spoke with the young man at the desk he told me to pull my car in checked my problem and was able to fit my car in to rotate the tires. A very pleasant experience. Thank More

by jacpage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young man at service desk
Feb 08, 2022 -

Coastal Volkswagen responded

Thanks for your kind review! We look forward to seeing you again soon at Coastal.

January 26, 2022

Always a pleasure to visit Coastal Volkswagen. The Service Department is top-notch, and I never have a very long wait. Evan in Sales always remembers me when I pop in. Makes me feel like an old friend More

by marke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Chochrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Getzinger
Feb 08, 2022 -

Coastal Volkswagen responded

Thanks for your kind review! We look forward to seeing you again soon at Coastal.

January 25, 2022

Staff easy to work. Very likeable and accommodating. Help is readily available and questions quickly answered by knowledgeable people. More

by doc1996.mk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Feb 08, 2022 -

Coastal Volkswagen responded

Thanks for your kind review! We look forward to seeing you again soon at Coastal.

January 25, 2022

I don’t know the name of the man who did my intake but he is fabulous. Any time I have come for service he is so kind and explains everything to me thoroughly. More

by tnehiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
Feb 08, 2022 -

Coastal Volkswagen responded

Thanks for your kind review! We look forward to seeing you again soon at Coastal.

January 19, 2022

The customer service was great, and attentive to my needs. They really took the time to ensure all my concerns were addressed. I very much appreciated their assistance. More

by Ciriavqz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
Feb 08, 2022 -

Coastal Volkswagen responded

Thanks - We appreciate your business and look forward to seeing you again soon at Coastal!

January 17, 2022

Have had to take my 2021 atlas to the service center a couple of times due to factory errors. The coastal team has been fantastic both times and made sure to explain everything properly while fixing the i More

by jake.paschal95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
Feb 08, 2022 -

Coastal Volkswagen responded

Thanks - We appreciate your business and look forward to seeing you again soon at Coastal!

January 14, 2022

Excellent Customer Service. Attentive to my needs. Quick and thorough follow up. Turnaround time quick! More

by aroussel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kittredge, , Bruce Stenberg
Feb 08, 2022 -

Coastal Volkswagen responded

Thanks - We appreciate your business and look forward to seeing you again soon at Coastal!

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