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Coastal Volkswagen - Service Center

Hanover, MA

4.5
804 Reviews
Call Service Center (781) 871-4600

804 Reviews of Coastal Volkswagen - Service Center

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March 22, 2022

Quick and easy. So glad they had a loaner car makes things a lot easier. Thank you! More

by Psnell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
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March 21, 2022

Professional, Friendly and Knowledgeable in all departments Sales to Service Great product and services offered More

by fjselinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Letorney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Getzinger, Bruce Stenberg
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March 21, 2022

Great services and better folks! Always willing to go the extra mile! Have services my VW hear some I bought back in 2016 More

by katrinam1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
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March 21, 2022

Really seeks to do the bare minimum, sometimes less than that. Too busy to complete offered services, never had a loaner available More

by 08hurling-pikers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Didn’t give name
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Apr 25, 2022 -

Coastal Volkswagen responded

Hi - We have no way to respond as there is nothing on record about this situation. Please feel free to contact our service manager so we can resolve your concern. Thanks

March 21, 2022

Ready when they said they would be and got the work done on time with friendly staff More

by Curtisbragdon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
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March 20, 2022

Kind courteous and not pushy, honest assessment of what should and needn’t be done. Much friendlier and easier to work with than sales. More

by CBL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
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March 17, 2022

Great service ! Ryan in service got my car done promptly as promised. I would highly recommend Coastal VW More

by jzuccarini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Report | Print
March 15, 2022

Clean, knowledgeable employees, great waiting area, close by, easy access, way too expensive gor repairs. Not afraid to drive the car anymore. More

by Neal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Report | Print
March 15, 2022

I had made a appointment to replace a the bumper cover on Saturday. The I was told that the cover would not be in till later in the week. It was a waste of time for me to come down More

by tjp2341
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bruce Stenberg
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March 12, 2022

Ryan makes the experience good. He’s upfront and great to deal with. I had a bad encounter at the dealership a few months ago and vowed to never go back there. Ryan convinced me to More

by karenmancini2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
Report | Print
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