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Coastal Volkswagen - Service Center

Hanover, MA

4.5
804 Reviews

804 Reviews of Coastal Volkswagen - Service Center

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April 02, 2022

Appointment was super easy from scheduling to day of services. Offered me a free Lyft (but I didn’t need) and waiting area was comfortable. More

by Amanda Hauck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dom
May 26, 2022 -

Coastal Volkswagen responded

Thank you Amanda, for taking the time to share your review !!

March 29, 2022

Great customer service in all areas Very impressed with how authentic and dedicated the VW coastal team is to making sure you feel attended to,heard and satisfied. More

by mikemcc27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Letorney
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristen Walker, Amanda Cruz, Ryan Getzinger, David Spellman, Bruce Stenberg
March 29, 2022

The service gentleman was so friendly and helpful. He figured out what I needed and didn’t need and it felt easy and simple. More

by matt.milano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
March 29, 2022

I was having issues with my VW Atlas and Dominic and the rest of the staff were great with helping me and fixing the issue! More

by tabathabernier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic
March 29, 2022

Service Department at Coastal is awesome. Well organized, professional, and realistic. They do everything you ask for, remind you about recalls (and fix them) and then let you know what else More

by moor1dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
March 27, 2022

The service provided was timely and they keep me informed of the serives provided as progressed. More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
March 24, 2022

On time, prepared and highly competent - got the job done when they said they would More

by Curtisbragdon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
March 24, 2022

Tech kept me informed and updated on all repairs warranty info never had to chase down that's so important to customers More

by Terri ki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
March 24, 2022

grateful for the veterans discount! These guys were very communicative and quick to identify and fix the issue. We were happy with the flexible drop-off and pickup options. More

by NiQi_16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall who
March 24, 2022

Walk-in, explain the issue. Called Previously. Spoke with Dominic, left my vehicle, received a call, vehicle is ready for pick up.. Customer friendly completed the task I am More

by poncagen
Recommend Dealer
Yes
Employees Worked With
David Spellman
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