Cleveland Ford

My car shopping experience was pleasant. I visited the dealership over the weekend and was contacted by the salesman a few days later. I never felt pressured to buy and the salesman was patient as I test dealership over the weekend and was contacted by the salesman a few days later. I never felt pressured to buy and the salesman was patient as I test drove several vehicles and labored over the right decision. They worked past hours to complete the paper work and never once appeared aggravated! The vehicle only had one key so I asked them to provide me with another. They willingly absorbed the cost of this and made me happy! I will be taking advantage of the one year of free oil changes. So far I am happy with the vehicle and pleased with my service. I recommend this dealership and Lee or Tom to help you with your itch for a new vehicle! More

Everybody seemed to be very friendly and ready to talk with me, not just another number. David help me acheive the criteria that I needed so that I be comfortable with the expenses. Overall I feel like I with me, not just another number. David help me acheive the criteria that I needed so that I be comfortable with the expenses. Overall I feel like I was treated well. More

We were shown several used cars at different prices and the benefits of each car [mileage, comfort, etc.]. When Ford wanted to charge a higher interest rate your financial person shopped around for a bette the benefits of each car [mileage, comfort, etc.]. When Ford wanted to charge a higher interest rate your financial person shopped around for a better deal. Also when the salesman we asked for was busy with another customer a different salesman was very helpful until Eric Hill could get to us. More

The service was excellent. From the get go the salesman listened to my specific needs in a car and after carefully listening to my request made the best choice possible for a car. I highly recommend this d listened to my specific needs in a car and after carefully listening to my request made the best choice possible for a car. I highly recommend this dealership. More

That was by far the best car buying experience I have ever had. I will buy every car from Larry Hill Ford from now on. I will also recommend them to all my family and friends. Thank you guys :-) ever had. I will buy every car from Larry Hill Ford from now on. I will also recommend them to all my family and friends. Thank you guys :-) More

We lost our Ford Escape in a Tornado that hit our home alone with everything else we had. When we bought our Ford Escape in December we got Gap Insurance. At first we were not real sure about spending the alone with everything else we had. When we bought our Ford Escape in December we got Gap Insurance. At first we were not real sure about spending the extra money on getting Gap Insurance, but after speaking with Mike Bartlett about the benefits we deceeded to to go with it this time. After lossing our vehicle plus another vehicle and our house we are sooooo greatful to have purchased the Gap insurance because we would be paying for a crushed vehicle if we hadn't...Thanks Mike. We have dealt with Dean Helsdon on now our second vehicle and he has done a marvelous job with us. He has always been honest and gotten us just what we were looking for. He treats his customers with respect and understanding. He has been a true blessing...Thanks Dean. More

Lee is by far the best salesman I have ever encountered. I would recommend him to everyone and have recently. He is not pushy, but he is there for you. You tell him what you want and he will help you find w I would recommend him to everyone and have recently. He is not pushy, but he is there for you. You tell him what you want and he will help you find what works for you. He is very patient. More

The experience that my wife and I had with Larry Hill Ford was excellent! Mr. Bailey was extremely helpful, kind, and courteous. We will definitely refer our family and friends to him should the need ar Ford was excellent! Mr. Bailey was extremely helpful, kind, and courteous. We will definitely refer our family and friends to him should the need arise in the future. More

I have been in the market for a car for almost a year, researching and test driving various makes of 5-door hatchbacks. Larry Hill Ford was one of the first in the area to receive a 2012 Ford Focus. Once researching and test driving various makes of 5-door hatchbacks. Larry Hill Ford was one of the first in the area to receive a 2012 Ford Focus. Once I saw the car in person and Jason let me drive it, I was sold. Jason was very patient with me and my family. Not only did he make me feel welcome in the showroom, he also allowed me to come to my own conclusions. It is a testament to Ford as well that the new Focus is such a great car as I was sold on it almost immediately once I got to drive it. This led me to the decision to special-order a 2012 Ford Focus SE Sport 5-door with a MANUAL TRANSMISSION. I have never experienced a dealer who was willing to special order a car for a customer. I knew going in that by virtue of special-ordering a hot car like the new Focus, that I would have very little negotiating room on price. The trade off is that I got the EXACT car that I wanted. One quick word on the finance side: Mike Bartlett really seems to know what he is doing, and he seems to genuinely care about the people who are sitting across the desk from him. He explained every piece of paper I signed, and he did not try to hide anything or play any tricks. The financing portion of the sale was very straightforward and relaxed. In short, this dealership has earned my business and I am willing to drive the extra 20 miles for service because of this purchasing experience.I can't say enough about Jason and the sales staff at Larry Hill Ford. I would highly recommend this dealer to anyone in the Chattanooga area who wants a new Ford and wants to be treated with some dignity and respect. More

I was looking to get out of a car and back in to a truck, so I began looking around. Larry Hill's used vehicle lot always keeps quality vehicles so I started there. I found a truck I wanted and they did ever so I began looking around. Larry Hill's used vehicle lot always keeps quality vehicles so I started there. I found a truck I wanted and they did everything possible to get me in it. Mike, the lots manager, Mike Bartlett the finance manager, and Chuck Costanza, my salesman, were all very helpful and very friendly during the whole process. I would highly recommend giving Larry Hill Ford a chance for your business. Richard B minor More