Cleveland Ford

Before visiting Larry Hill Ford Imports, I had visited five other dealerships. I was treated so well at LHI and treated like they anticipated that I was a potential customer. Where at the other dealersh five other dealerships. I was treated so well at LHI and treated like they anticipated that I was a potential customer. Where at the other dealerships, I was treated like I would not be a potential customer. I enjoyed my experience and have to say that I received better service than even at the Larry Hill Ford main dealership next door. I will keep LHI in mind in the future. More

this is the 4th vehicle we have purchased from Larry Hill, each time was a very pleasant experince. I know we will return in the future! Hill, each time was a very pleasant experince. I know we will return in the future! More

I had the worst experience here. The salesman was nice but when we got into the financing office and started talking to victor, i cant remember his last name, he was rude and made a statement about my in but when we got into the financing office and started talking to victor, i cant remember his last name, he was rude and made a statement about my income that was very offensive and rude. I will never go back to the Import lot again and I do not recommend going to them if your going to spend the time and money to get a car go to the Larry Hill Used car lot. Victor is lucky I forgot his last name because i would have wrote Larry Hill personally and let him know how I was treated. More

Ryan Hunter was the most professional and helpful sales man that we have ever met! He made everything very easy to understand and took his time on all our paperwork to make sure that everything was done ri man that we have ever met! He made everything very easy to understand and took his time on all our paperwork to make sure that everything was done right the first time. He was very patient with us and worked very hard to get us the best deal possible. He worked with us on the down payment of the vehicle so that were able to drive it off the lot that day! If your looking for a car and need help Ryan Hunter is your man!! Mike Barlett was so good to us. He explained that you can never go wrong with the GAP Plus insurance.. IT IS WORTH THE MONEY GET THE GAP!!! He said to us that if he wouldn't buy it he wouldn't try to sell it to us. He was very kind and helpful. He made the process of signing our papers quick and easy. Thank you Mike for being so understanding!!! Mike Tuckerson is awesome!!!!!!!!!! He is hilarious and outgoing and when he says he is working to get the best deal for you he truly is!!! He was able to get us an awesome interest rate and a very low payment!!! Thank you Larry Hill Ford!!!!!!!!!!! We WILL be a long time customer and refer everyone we know to your dealership. More

Ryan worked really hard for us. We needed a van for our handicapped son and did not have the best credit but Ryan made it possible. handicapped son and did not have the best credit but Ryan made it possible. More

The staff at Larry-Hill Imports was friendly & outgoing, took time to answer all our questions. An excellent experience with the facility & would highly recommend them to others. The whole staff w outgoing, took time to answer all our questions. An excellent experience with the facility & would highly recommend them to others. The whole staff worked together to accommodate us, when really they were extremely busy. Also the provided additional options for financing, car car, & warranty so that we we were happy with the price and had peace of mind after leaving the dealership. We really could not have had a better experience. More

Please allow me to recommend Larry Hill Ford dealership. I particularly want to recommend my salesman Doug Clark. Doug was extremely helpful and courteous during my recent purchase. He found out the car I I particularly want to recommend my salesman Doug Clark. Doug was extremely helpful and courteous during my recent purchase. He found out the car I wanted and the options I would accept. While the cars at the dealership that day were close to my needs, they didn't meet them exactly. Doug went to work for me and soon contacted me. He said, "You need to come see this car which just arrived." It had the configuration I had asked for and we soon had a deal. When Doug said, "let me work for you," he meant it and he did. If you see Doug I'll bet he'll work just as hard for you. By the way, Duke was able to find a way to make my deal even better when we were signing all the papers. Thanks guys. More

Mr. M. Mcroskey was friendly and was not pushy in any way. he was very imformative on the type of vehicle I was interested in. when I chose my vehicle, he was very helpful in explaining the feature on th way. he was very imformative on the type of vehicle I was interested in. when I chose my vehicle, he was very helpful in explaining the feature on the vehicle. More

To whom it may concern, Larry Hill Imports are awesome. We had purchased a 2010 car, less then 2 mos. ago. We didn't realize we were over our heads with the payments and the expense of this car. So we took We had purchased a 2010 car, less then 2 mos. ago. We didn't realize we were over our heads with the payments and the expense of this car. So we took a chance calling Larry Hill back and see if they can help us with our situation. No word of a lie, we talked to the finance mgr., on the phone and told him our problem. He said come right over and they will try and get us out from underneath the situation. We get a call back from the sales mgr. telling us they found a car that would benefit us. We dealt with the same salesman from our last visit. When we arrived, to our surprise, there was this beautiful black 2007 sedan. I couldn't believe my eyes, that this car would be an even trade. The guys were so awesome, friendly, and sincere.The process was quick, the deal was done, within 2 hrs. We would definately return, when the time comes, to purchase another car. If anyone is out there looking for a car, new or used. Larry Hill Imports is the place to go. Believe me, we purchased 3 cars from them. You will leave there satisfied :) Thank you, Michele & Dan More

I hate being pressured and hovered over - what a pleasant surprise. Salesman was attentive but not pushy; informative and suggestive, and very patient. An unpleasant activity was made "fun". Thank you, L surprise. Salesman was attentive but not pushy; informative and suggestive, and very patient. An unpleasant activity was made "fun". Thank you, Larry Hill Imports. More