Cleveland Ford
Cleveland, TN
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5,444 Reviews of Cleveland Ford
My overall experience with the dealership was excellent. I thought it was going to be a long process but Shane and they guys at the dealership made the experience smooth. Thank you I thought it was going to be a long process but Shane and they guys at the dealership made the experience smooth. Thank you More
Jason went out of his way to help us find the truck we needed. He worked with us through two visits, and several test drives. Jason and Kevin made sure we knew all of our financing options and how they needed. He worked with us through two visits, and several test drives. Jason and Kevin made sure we knew all of our financing options and how they would impact the monthly payment. They made us comfortable on a very hot day and and made sure we had everything we needed. They worked with us on the final price of the truck we chose which was bigger than the one we went in looking for. While I think this truck will lasr us us forever, we will make sure to give them a call the next time we are looking for a car. More
I met Kevin in different circumstances in relation to injury to his knee. When it came time finally to trade in my Mazda Tribute, I decided to get a Ford Edge as I had test driven that car at another de injury to his knee. When it came time finally to trade in my Mazda Tribute, I decided to get a Ford Edge as I had test driven that car at another dealership. I checked out the inventory at Larry Hill Ford and got in touch with Kevin as I knew he would help us get a good deal for the trade-in and purchase. We went to see and drive the SEL and the Limited versions and drove home that day with our brand new Limited. The entire process was smoothe, they were willing to give a little on the trade-in and the price and I felt we got a great car with all the options for a good price. The staff at Larry Hill Ford seems very relaxed and friendly and Kevin was excellent to work with. We have previously purchased a Ford 500 at Mountainview Ford in Chattanooga and that experience was very good also but I am very happy with buying from Kevin and Larry. More
Everyone at Larry Hill Imports was wonderful and very helpful, that is why I gave them five stars on everything! I will tell anyone who needs a car to go to Larry Hill Imports! helpful, that is why I gave them five stars on everything! I will tell anyone who needs a car to go to Larry Hill Imports! More
This was our first visit to Larry Hill Ford and we could not believe the nice way we were treated. The salesman, Larry Simcox, was like talking to our best friend. We will certainly be telling our friends a not believe the nice way we were treated. The salesman, Larry Simcox, was like talking to our best friend. We will certainly be telling our friends about our experience there. More
Our experience at Larry Hill Ford was wonderful. Their customer service was very impressive. Our salesman, Dustin Hayes, was very helpful. He knew a lot about the vehicle we were searching for. During the customer service was very impressive. Our salesman, Dustin Hayes, was very helpful. He knew a lot about the vehicle we were searching for. During the test drive, he explained all of the features the Edge offered. Dustin and James both worked hard to get us the very best deal they could. We are very happy, and will definitely recommend Larry Hill Ford. More
First time purchasing vehicle here... AND DEFINITELY WILL BE BACK FOR FUTURE PURCHASES! Chris was great to work with, very upfront, honest, and took care of everything. This was by far the most painless BE BACK FOR FUTURE PURCHASES! Chris was great to work with, very upfront, honest, and took care of everything. This was by far the most painless car purchase I have ever made. 5 STARS! More
We have bought 2 cars in the last 8 months from Larry Hill Ford. They start their job with excellent advertising, letting the public know that they are in the community. When you drive through town, you Hill Ford. They start their job with excellent advertising, letting the public know that they are in the community. When you drive through town, you see more Larry Hill stickers than all others combined. Word of Mouth and customer advertising is a beautiful thing. So when you start thinking about where to go check out selections, you go to where the locals go, just like a restaurant. We have dealt with them online and on the lot, and have been satisfied in both areas. I am sent little letter or emails periodically from sales reps to let you know they are available when needed, so when you decide to make the venture out and look about that sticks in your head. We sent in a car search list and pre credit app and got info back within hours. After we preliminarily selected some options to go look at online we showed up and spoke with the internet sales manager, Chris, who met us and introduced us to our lot salesman, Billy. Billy was very helpful but gave us time to look at our pace and not your typically pushy salesman. he was very patient and after we did our test drives. WE selected the one we were interested in, he pushed us on through with preliminary finance and got it handled relatively quickly. Then he put us in the hands of Mike, in F&I, who was processing our paperwork and went out of his way using personal contacts to get us a much better deal including using his special program which basically cut our APR in half. We had an excellent time while with all associates. They were more like hanging out with your buddies, cutting up and laughing with you instead of a mortician selling you a burial plot. This made everyone relaxed and the environment enjoyable and I would highly recommend everyone to check these guys out if you want to buy a car. More
this was a great time at this dealer. Would recommend this dealer to everyone I know. the only thing I could say they need improvement on is they need more finance people,for they make such great deal so this dealer to everyone I know. the only thing I could say they need improvement on is they need more finance people,for they make such great deal so fast they can not keep up. That is a good thing!!! Great experience!!! More
I thought that Lee Johnson is an eceptional car salesman. He was very kind and helpful during my car buying experience! I am very happy with the car and plan on recommending Larry Hill Imports to many of my He was very kind and helpful during my car buying experience! I am very happy with the car and plan on recommending Larry Hill Imports to many of my friends. More













