Cleveland Ford

Todd Castleberry was absolutely wonderful. My parent's bought a brand new avalon on Thursday October the 13th 2011 from Todd and they highly recommended him.... So i went the VERY same day after work and bought a brand new avalon on Thursday October the 13th 2011 from Todd and they highly recommended him.... So i went the VERY same day after work and bought a car from him as well!! He did exactly what I wish EVERY car salesman would do. Todd said he was new to the business but he was EXACTLY what every car dealership needs!! What great customer service... Todd really cares about the customer and what they want. I bought a 2009 black mazda 6 and I LOVE IT! Thank you TODD CASTLEBERRY and Larry Hill Imports for giving me AND my parent's exactly the cars we needed and the treatment that every car buyer deserves!!! More

We had a top notch experience at Larry Hill Ford. We met salesman, John Martin, on our first visit and he was nice enough to allow us to take a test drive in the Ford Edge with only 20 minutes left till clo salesman, John Martin, on our first visit and he was nice enough to allow us to take a test drive in the Ford Edge with only 20 minutes left till closing time Saturday evening. We also appreciated the fact that we could return on Sunday to discuss the Edge in more detail and to take it for another drive. Most dealerships in our area are closed on Sunday making it difficult to shop for cars when my husband works during the week. We were able to order our new Edge to get it just as we wanted and picked it up a few days ago. We are so very happy with both our new car and the experience we had with Larry Hill Ford. More

Kevin, James and Jason were all very helpful and did a great job getting the car that I wanted. I will definetly recommend and visit again in the future.I have bought several vehicles from Larry Hill and great job getting the car that I wanted. I will definetly recommend and visit again in the future.I have bought several vehicles from Larry Hill and they have always been professional and Great people to buy from. More

Jason and Mike both worked very hard (and very late!) to get me financed. They found a way to get me to the payment I could afford and the car I really wanted. Jason then went over all the features of the get me financed. They found a way to get me to the payment I could afford and the car I really wanted. Jason then went over all the features of the car and even helped set up "Sync" for us. All this was accomplished long after regular business hours when I'm sure they would have rather been home. Thanks for a great positive shopping and vehicle purchase experience. More

Purchased 2010 Lariat from these guys and I couldn't be happier. The price they gave me was lower than any place I shopped. I would highly recommend you check these guys out if you are in the market for an happier. The price they gave me was lower than any place I shopped. I would highly recommend you check these guys out if you are in the market for any used vehicle. More

We went to Larry Hill Ford this past week looking for a reliable vehicle. We working with Matthew to find a safe, reliable car for a teen driver. He was helpful, knowledgeable and friendly. He and Mike reliable vehicle. We working with Matthew to find a safe, reliable car for a teen driver. He was helpful, knowledgeable and friendly. He and Mike worked tirelessly to get us the deal and payments we could afford. They were patient and easy to talk to. They were interested in us and our needs. After the car was purchased, there was an issue with the car (beyond their control). They worked hard to get this problem fixed to our satisfaction. I would not hesitate to return to Larry Hill Ford to purchase our next vehicle. We are happy with the car and the experience. More

I had perches a F350 FX about sixty days a go. the truck with in the first week ran hot on my way home. after stopping and letting it cool down ever thing was OK. so I though that the thermostat had stuck. with in the first week ran hot on my way home. after stopping and letting it cool down ever thing was OK. so I though that the thermostat had stuck. well about two weeks ago the same thing happen gen but this time it was much worse. I broth the truck to the dealer Larry Hill Ford and left it for serves. After about three days we had a price to fix the truck.[ 6000.00] I steal wasn't concern due to Having the warranty that I had Perched. I later found out that the warranty didn't cover the repairs. At that point I called Larry Hill and let him know what had happen. Mr Hill took 20% off of the repairs.[ that he wasn't required to do. Due to I bought the truck As Is.] I went back to the Dealer ship to cancel the warranty but Mike was with a customer. While waiting I walk around Just look at trucks. Jason White came up an asked if i need any help. I replied No I'm just looking. He then asked didn't you jest buy that Black FX 350 ? We then got in to a long friendly conversation and as i was walking away I look at Jason and said if y'all will treat me right I'll trade trucks. Jason then replied let Us see if we can make this whole Thing right. He then got Mike Barkles involved. Mike work up the deal and we look at it.Mike also at that time told me that he wasn't trying to sell me a new truck , but if it made me happy he could do this. I walk out and look at the truck gen and when I came back into the office Mike said if I like the truck and I'm thanking about buying it He wanted me to take it home and thank on it over night to be sure that thats what I wont to do. So all I can say Is thanks to everyone but Special to Jason White, Mike Fulkers, Mike Barkles and Larry Hill. THANKS and I, my family and any one that I can get will be Larry Hill Ford customer for life.Your whole team has made this a great experiment for me. Thanks Roger Cates More

Outstanding service and desire to please customer.I have worked with Clyde for several years. He has always gone the extra mile to save me money and to make sure that I received the best service from his st worked with Clyde for several years. He has always gone the extra mile to save me money and to make sure that I received the best service from his stsff. More

Arrived at the dealership at 3:30 on Saturday, and was driving a new truck out of the parking lot by 6. Larry was a pleasure to deal with from start to finish. Zero pressure or attitude... just a good g driving a new truck out of the parking lot by 6. Larry was a pleasure to deal with from start to finish. Zero pressure or attitude... just a good guy to deal with. How could you go wrong with his patented "I'm itchin for your business" back scratcher? That's a nice touch. Overall enjoyed the experience, and will look to Larry Hill first when purchasing again. More

We came in on our 5th wedding anniversary just to look because we were not sure what type of car we were wanting to buy. After being shown cars (new and used) by Larry Simcox we ended up purchasing a 201 because we were not sure what type of car we were wanting to buy. After being shown cars (new and used) by Larry Simcox we ended up purchasing a 2012 Ford Focus. Mr. Simcox was very knowledgeable of the cars he was showing us, was able to answer all our questions in a professional manner, he was very friendly and presented me with and fan to show he is "a fan of my business" and gave my husband a back scratcher to show he "was itching for his business". Everyone was very nice and all wished us a Happy Anniversary as we drove off in our new car. More