Cleveland Ford

Bad experience Cleveland Ford has had my wife’s car for 3 days to find a rattle in her dashboard and still don’t have any idea when it will be completed. This is on Cleveland Ford has had my wife’s car for 3 days to find a rattle in her dashboard and still don’t have any idea when it will be completed. This is one incompetent dealership. They fired all the good techs or they walked out on them. A shame when a company comes in from out of state and let’s all the local employees go. This used to be a top rate dealership but since it changed names it is the bottom of the barrel. More

Fast Experience John Yow was motivated to sell. He helped me with all of my questions and was motivated to get me out of there. I had to drive in from Knoxville, so h John Yow was motivated to sell. He helped me with all of my questions and was motivated to get me out of there. I had to drive in from Knoxville, so he knew that my time was valuable. I would definitely recommend this dealership for anybody who is looking for a great deal. More

Fantastic experience at Cleveland Ford Everything was just what I expected and hoped for in a car purchase experience. Sales rep was very informative and fair. Office personnel very friendl Everything was just what I expected and hoped for in a car purchase experience. Sales rep was very informative and fair. Office personnel very friendly and courteous. More

Top of the line dealership Cleveland Ford was very helpful and accommodating. Tim Stinnett helped me purchase my vehicle and made the whole process quick and easy. I would recom Cleveland Ford was very helpful and accommodating. Tim Stinnett helped me purchase my vehicle and made the whole process quick and easy. I would recommend everyone to check these guys out! More

Exceptional service We arrived close to closing time. Elliott still let me look at new and used vehicles until I found what I was looking for. Very kind and helpful. We arrived close to closing time. Elliott still let me look at new and used vehicles until I found what I was looking for. Very kind and helpful. More

Good experiance Was fairly fast for buying truck not all day as I have been through before in past Jd salesman was the best and straight shooter Was fairly fast for buying truck not all day as I have been through before in past Jd salesman was the best and straight shooter More

Excellent customer service! I purchased a 2015 F150 from Cleveland Ford. I worked with Kain Linderman and manager, Byron Snyder to find exactly what I wanted. They searched all o I purchased a 2015 F150 from Cleveland Ford. I worked with Kain Linderman and manager, Byron Snyder to find exactly what I wanted. They searched all of their associate dealerships and found what I was looking for in Ohio. Once the truck arrived Kain was fantastic walking my wife and through the paperwork process. Kain is an excellent salesman and knowledgeable of the Ford product line. Once his part was completed we worked with Ade Vaughan on the financing aspect . Ade made the usually tedious financing process painless and even quite amusIng! More

Great experience Very helpful salesman and staff. Initially we were looking at getting a brand new vehicle. Ended up the best match for what we were looking for was o Very helpful salesman and staff. Initially we were looking at getting a brand new vehicle. Ended up the best match for what we were looking for was one of the preowned vehicles. Braulio was very patient and helpful in assisting us in finding what we were actually looking for. More

Wonderful experience! I went to Cleveland Ford to purchase my very first car! John Yow made the process so easy and less stressful. John gave me a great deal on a 2016 Jeep I went to Cleveland Ford to purchase my very first car! John Yow made the process so easy and less stressful. John gave me a great deal on a 2016 Jeep Patriot and it’s the perfect “first” vehicle for me. I would highly recommend Cleveland Ford and salesman John Yow to everyone!!!! More

Horrible service After reaching out about a 43k vehicle from this dealer and giving them a deposit down to hold it. The dealer posted the vehicle days later at a chea After reaching out about a 43k vehicle from this dealer and giving them a deposit down to hold it. The dealer posted the vehicle days later at a cheaper price. I asked if they would honor this price and all of the sudden all the service changed to not wanting to deal with me. They pushed me off to a new buyer sales man that said he was so busy all day to contact me. After going through hoops with them trying to ask their manager if they could approve a deal, they then never returned my call. I called servers times bc my info was with them and the sales manager had an attitude like it was my fault. Do yourself a favor and do not do business with these individuals. More