Cleveland Ford

Good place I spoke to Ron and he fixed the problem thank you ron sorry about the bad survey all my experience has always been good and great staff I spoke to Ron and he fixed the problem thank you ron sorry about the bad survey all my experience has always been good and great staff More

Salesman Honesty! My experience was excellent especially with John Yow. He was honest about the vehicles he showed me. He also dedicated time to show me several vehicle My experience was excellent especially with John Yow. He was honest about the vehicles he showed me. He also dedicated time to show me several vehicles that could possibly interest me without any pressure. Prices on vehicles were mostly firm but were fairly priced according to kbb and nada. I would recommend this dealership and this salesman to anyone who wants a dependable and thoroughly inspected pre owned vehicle More

2017 jeep liberty John Yow was a fantastic salesman. Through our month long purchasing process, he was as helpful as could be. Bought my last 2 cars from them, and will John Yow was a fantastic salesman. Through our month long purchasing process, he was as helpful as could be. Bought my last 2 cars from them, and will return when I buy another! More

Great experience Eddie Ackerman and Lonnie Jones were very helpful and courteous and took their time to make sure everything went smoothly. Thank you for staying late Eddie Ackerman and Lonnie Jones were very helpful and courteous and took their time to make sure everything went smoothly. Thank you for staying late on a Saturday night. More

Works with you, wants to get you want you want Very personably experience with brad! We saw the car I wanted online and called. He had the car pulled up and ready to go when we got there to test dr Very personably experience with brad! We saw the car I wanted online and called. He had the car pulled up and ready to go when we got there to test drive it! We drive away in a gorgeous new car and feeling appreciated. More

Very friendly and professional. Everyone that I dealt with was very nice. They helped me find the exact car that I was looking for. They didn't push or pressure me toward any vehicl Everyone that I dealt with was very nice. They helped me find the exact car that I was looking for. They didn't push or pressure me toward any vehicle that I didn't want. They were friendly and very professional in all the processes to getting the car I wanted. More

Amazing Ryan helped me so much! I’d totally send all my friends and family to them! They were all so nice and ready to help! Ryan helped me so much! I’d totally send all my friends and family to them! They were all so nice and ready to help! More

Excellent experience overall JD was great! I do hate that he didn’t receive full credit for our sale since we found the truck posted on Facebook Marketplace by someone else who wa JD was great! I do hate that he didn’t receive full credit for our sale since we found the truck posted on Facebook Marketplace by someone else who was not available for the appointment we made when we arrived at the dealership! JD did everything in his power to help us to the best of his ability. More

Customer service was the best! I drove to Cleveland from Chattanooga looking for the perfect car for our family. And we found it at Cleveland Ford. Brian, our salesperson, was very I drove to Cleveland from Chattanooga looking for the perfect car for our family. And we found it at Cleveland Ford. Brian, our salesperson, was very nice and greeted us right away. He knew a lot about the vehicle we were looking at and helped us see the value in it. Everyone was friendly and helpful. I recommend and rate them 5 star! More

Always helpful We went to Cleveland Ford hoping to replace my daughters vehicle. They were great! Helped us find her a car, showed us the best route to go and were h We went to Cleveland Ford hoping to replace my daughters vehicle. They were great! Helped us find her a car, showed us the best route to go and were honest with us about how to finance. They didn’t shotgun her credit and were overall better than expected in service. More