Cleveland Ford

Internet Sales Purchase It was a bit rocky in the beginning. When I finally spoke with a live person, they were able to assist me with our new purchase. Since we were comin It was a bit rocky in the beginning. When I finally spoke with a live person, they were able to assist me with our new purchase. Since we were coming from several miles away, they took care of us in a timely manner when signatures were required. Will keep this dealership in mind when we decide to purchase again. More

Jay was great We had good experience buying our new F150 from Jay at Cleveland Ford. Other Ford dealerships were closer but felt at home at Cleveland Ford We had good experience buying our new F150 from Jay at Cleveland Ford. Other Ford dealerships were closer but felt at home at Cleveland Ford More

Great experience with JD Catlett awesome young man Our experience at cleveland Ford was a great experience and our salesman was wonderful thank u JD Catlett we will be enjoying our new truck Our experience at cleveland Ford was a great experience and our salesman was wonderful thank u JD Catlett we will be enjoying our new truck More

when we arrived at Cleveland Ford we were greeted by Mr Joh we had a great experience from the time we arrived until the final paperwork they were extremely friendly and patient she'll just a number of vehicle we had a great experience from the time we arrived until the final paperwork they were extremely friendly and patient she'll just a number of vehicles we left feeling like we got the best value for our money and a reliable vehicle that we can count on in the future would recommend friends to come here More

Friendly Nice and did his job professional highly recommended he really helped and took his time to help us the way car buying should be thanks jd catlett Nice and did his job professional highly recommended he really helped and took his time to help us the way car buying should be thanks jd catlett More

Cleveland Ford Finance department uses deceptive practices and classic old school car dealer rehearsed sales pitches to upsell many numerous unnecessary "add-ons". B Finance department uses deceptive practices and classic old school car dealer rehearsed sales pitches to upsell many numerous unnecessary "add-ons". Beware of the PERMAPLATE sealant scam...it is ALREADY APPLIEto all of their vehicles already!- even though you will be led to believe if you purchase it, they are applying it afterwards. I was ALSO suckered into believing the security etching was a value to help lower my insurance, but it does not after checking. Etching that puts the VIN on the glass only is basically worthless, and a gimmicky car dealer upsell. There are way to etch the VIN on major components of the car, but the dealership has never replied to my multiple questions requesting what parts other than glass would be etched. In fact, the service department was supposed to do this etching after we bought the car (and had gone to lunch to allow them to "apply the PERMAMPLATE" and etch the VIN) but it was never done even though they kept the car for an hour, and multiple promises to have etch done after we left have gone unfulfilled, I have since requested a full refund for the process, but still no response. Very please will the purchase process of the car prior to the actually financing, afterwards everything went downhill, sadly. More

J.D. Catlett These guys are top notch guys here at Cleveland Ford. We got a great deal and an awesome car to go with it! J.D. Catlett was very patient in answering These guys are top notch guys here at Cleveland Ford. We got a great deal and an awesome car to go with it! J.D. Catlett was very patient in answering all of questions and showing us all the vechs that we wanted to see. My and I look forward to doing business with theses guys for years to come. Go see J.D Catlett he will definitely help you out. More

Best buying experience ! Brad Doty is great! No nonsense, no pressure, honest selling! Purchased my new 2018 Explorer with all the bells and whistles! Great rebates saved th Brad Doty is great! No nonsense, no pressure, honest selling! Purchased my new 2018 Explorer with all the bells and whistles! Great rebates saved the $$$. More

J D. Catlett I bought a Ford Escape today from J. D. Catlett at Cleveland Ford. He allowed me to take my time and there was no high pressure sales. I test drove ea I bought a Ford Escape today from J. D. Catlett at Cleveland Ford. He allowed me to take my time and there was no high pressure sales. I test drove each car I was interested in and helped me find the one for me. I highly suggest you look up J. D. at Cleveland Ford. He will help you find the car you love. More

Great....they were fair and honest This is the second vehicle we have bought there and will come back for the next when that day comes. They are friendly and not pushy at all and want r This is the second vehicle we have bought there and will come back for the next when that day comes. They are friendly and not pushy at all and want return customers to continue shopping with them. More