Cleveland Ford

Fantastic experience! This was the fastest buying experience that I have ever had! We were able to fill out the credit app before so all we had to do was test drive the car This was the fastest buying experience that I have ever had! We were able to fill out the credit app before so all we had to do was test drive the car and sign papers. More

John Yow at Cleveland Ford is the best! My husband and I had been looking for cars at a large dealership in Knoxville. We were not happy with that experience. at Cleveland Ford is the best! My husband and I had been looking for cars at a large dealership in Knoxville. We were not happy with that experience. The dealership in Knoxville listed around 100 cars available in our budget and type of car. When we got there, those vehicles were not on their lot and we were pushed into looking at other type cars. We decided to take a break from car shopping for a few days. My husband was looking online and came across Cleveland Ford. It is right off the interstate in Cleveland, TN. Easy drive from Knoxville, Chattanooga and Atlanta. We called and John Yow confirmed that the car we saw online was actually right there at their dealership. My husband and I got right on it and within 24 hours we had a really nice car at a very good price. It was actually $2,000 less than the Knoxville dealership had advertised! John Yow was a pleasure to work with. From start to finish, he aims to take care of his customers. After you do business with John Yow you will never waste your time at another dealer. Give John a call and drive on over. You will be so glad you did! More

Wonderful Experience So, I have had my 2011 Ford Fusion for 5 years and it was time for something new! I came out to Cleveland Ford and literally Brian greeted us and I to So, I have had my 2011 Ford Fusion for 5 years and it was time for something new! I came out to Cleveland Ford and literally Brian greeted us and I told him what I was wanting, we test drove one vehicle, I fell and love and we were here for 3 hours start to finish and I walked away with the car I love!!!!!! Brian was very helpful, funny, and just made the experience so easy! More

Very satisfied and excited Arrived today to test drive a car but wasn't sure what. Brad Doty greeted us with a friendly smile and guided us through the buying process of a 2018 Arrived today to test drive a car but wasn't sure what. Brad Doty greeted us with a friendly smile and guided us through the buying process of a 2018 Ford Escape. I give him and the dealership an A+! More

Trucks everywhere. My wife and I had an overall great experience shopping here for our new truck. We test drove ten different trucks while working with our salesman Davi My wife and I had an overall great experience shopping here for our new truck. We test drove ten different trucks while working with our salesman David Essex. He didn’t complain once about working several hours through, and past lunch. I knew what I wanted when I got there. We just needed to find the right model, and options to fit our needs. The selection was good overall. They were a little thin in some of the option packages, but I was able to find the truck I was looking for. After spending some time looking. It was in the service department having the transmission recall taken care of. They did everything we agreed upon in a timely fashion. The entire staff was super friendly all the way through the financing. We look forward to doing business with them in the future. More

Used car purchase They were knowledgeable and very professional. Applied no pressure sales technique. Very pleasurable buying experience. When we are ready to purchase They were knowledgeable and very professional. Applied no pressure sales technique. Very pleasurable buying experience. When we are ready to purchase another vehicle will definitely go to Cleveland Ford. More

Nice dealership Dealership was nice and customer service was great and would really encourage anyone to come to see them. Finance was quick and easy. Lots of laughs Dealership was nice and customer service was great and would really encourage anyone to come to see them. Finance was quick and easy. Lots of laughs More

Awesome The staff at Cleveland Ford were very kind and helpful. The took great care of us. Explained all the features our new Ford Edge and the warranties we The staff at Cleveland Ford were very kind and helpful. The took great care of us. Explained all the features our new Ford Edge and the warranties we purchased. More

Review dealer Real sweet kind person . Told us about the truck the information everything we needed to know. He seem like a great guy to deal with . Real sweet kind person . Told us about the truck the information everything we needed to know. He seem like a great guy to deal with . More

Quick, Thorough, and Accommodating Cleveland Ford provided quick and thorough service of my 2015 Ford Fusion. They were very accommodating both with my time and the costs of the servic Cleveland Ford provided quick and thorough service of my 2015 Ford Fusion. They were very accommodating both with my time and the costs of the service, providing a courtesy vehicle and reducing costs in a reasonable manner. Thank you, Ryan! More