Cleveland Ford

I really appreciated Shaun's hands on help . Destiny was very attentive, and Frank came to my house for one of my trades for very personal service. I would definitely recommend this team. . Destiny was very attentive, and Frank came to my house for one of my trades for very personal service. I would definitely recommend this team. More

Great experience with Brad Doty I was looking to trade my Tahoe and Brad did everything he cld to help me and was very honest. I ended up not trading but Brad went to great lengths t I was looking to trade my Tahoe and Brad did everything he cld to help me and was very honest. I ended up not trading but Brad went to great lengths to make sure I made the right decision. That is very appreciated because most people wld have said anything just to make a sale. I’m looking forward to dealing with him again in the future. More

Purchased a Ford Explorer Everyone was very friendly and helpful. They were willing to work with us and our budget. They also answered every question we had. Our only issue Everyone was very friendly and helpful. They were willing to work with us and our budget. They also answered every question we had. Our only issue was that our negotiations started at $5,000 above the listed price on the website. Eventually we were able to get the price down towards the one listed on the website. More

Great experience! We recently traveled from Birmingham to look at a truck at Cleveland Ford. Our salesman, Brad Doty, was fantastic! Before we made the trip, he took e We recently traveled from Birmingham to look at a truck at Cleveland Ford. Our salesman, Brad Doty, was fantastic! Before we made the trip, he took extra photos of the vehicle and texted them to us to help answer some specific questions we had. When we arrived, he had the truck pulled up and waiting for us to inspect and test drive. The buying process was super easy and Brad was great to work with. We are thrilled with our purchase and highly recommend Brad and Cleveland Ford! More

Very pleased with the experience My wife and I had dealt with the dealership when it was Larry Hill Ford and were pleased with their service. This was our first trip to Cleveland For My wife and I had dealt with the dealership when it was Larry Hill Ford and were pleased with their service. This was our first trip to Cleveland Ford since the name and management change from Larry Hill Ford. We had been pleased with the former owner's service. We took in our one year old Fusion for a recall service. Neither of us had really been happy with the car and my wife's rheumatoid arthritis made it difficult for her to get in or out. While waiting, we wandered out on the lot and were looking at Escapes as we had already had two of them. A young salesman, Corey Brackett, came out and answered questions. He is a new employee at the dealership and is very knowledgeable about Ford's products. He was polite, courteous and observant of my wife's physical condition in that he didn't race ahead from car to car but took the time to walk at her pace. I didn't go on the two test drives with them as I wanted her to make her own decision about which vehicle would suit her. She made her decision, we got a very fair appraisal on the Fusion, and the deal was done. If the quality of service that we experienced continues, we will definitely be repeat customers. More

Excellent service I have purchased 2 new vehicles from Cleveland ford this year. My salesman Tarique Ridgeway was a pleasure to deal with both time. Also I was lookin I have purchased 2 new vehicles from Cleveland ford this year. My salesman Tarique Ridgeway was a pleasure to deal with both time. Also I was looking to purchase a specific vehicle earlier this year for my daughter's graduation gift Tarique did his best to find the vehicle she wanted. Unfortunately was not able to but we did find one at another dealership. But he never tried to pressure us into buying something that she didn't want. And to me that makes a great salesman. I would highly recommend this dealership.and Tarique to work with in the future. More

Wonderful experience!! Jon was very helpful throughout our buying experience!!!! We would absolutely return in the future!!!! He was very informative and easy to talk with. Jon was very helpful throughout our buying experience!!!! We would absolutely return in the future!!!! He was very informative and easy to talk with. Not once did we feel like we were talking with a pushy salesman. More

Amazing people Amazing Service First off if you are wanting a great car for a great price John Yow is your man he will fight for you. Cleveland Ford is a great place to get any car First off if you are wanting a great car for a great price John Yow is your man he will fight for you. Cleveland Ford is a great place to get any car or suv you will ever need. Ive bought 2 cars from them amd both where just amazing plus i still received great trade in value even though I added over 50k miles. Again John Yow is the man you want. More

Great service by Elliott Elliott worked over some to give us a test drive. He helped us greatly on the test drive and purchase details with our trade in. Trade in offer was Elliott worked over some to give us a test drive. He helped us greatly on the test drive and purchase details with our trade in. Trade in offer was a great price. Not our uncle but Uncle Ade took care of us on the financing part. Very friendly helpful both of them on our used vehicle purchase. More

It was a great experience The staff was extremely friendly. They went above and beyond there responsibility to give us a good deal on the car we were buying and a good price fo The staff was extremely friendly. They went above and beyond there responsibility to give us a good deal on the car we were buying and a good price for our trade in. More