Cleveland Ford

Very bad experience @ LARRYHILL IMPORTS with a NISSAN FRONTIER SE/W 4x4 I found online. It was listed at $16,991 with 25,000 Miles on it...so I sent a quote offer/testdrive well I arrive there and was gr FRONTIER SE/W 4x4 I found online. It was listed at $16,991 with 25,000 Miles on it...so I sent a quote offer/testdrive well I arrive there and was greeted by Tony Walker who I sent my offer to online he referred me to Bill Hamlett So we went for a test drive. Was very happy with the frontier so we started filling out paper work that took 5 1/2 hrs was denied. In that whole time window the only info I could get out of Bill Hamlett was the amount he was offering for my trade-in $11,000 so I spoke with Ron Sharp and was told the truck was listed at $24,999 I then realized there was an issue and why I was denied so I told him its listed online on your site for $16,991 he replied I don't think so. So we went in his office and looked online on his site and there it was @ $16,991 he then told me he didn't have to honor that price keep in mind this is 5 1/2 hour later near closing time was told he would go ahead and honor the price. But said only if I would except $7,700 on my trade-in was dumb founded and that he would hold truck until next morning surprise he was off work and Bill Hamlett was there we spoke he said he would run the paper work and told me he would give me a call he calls less than an hour later and said there was no luck! I said what do you mean did you redo my app for the loan officers he said no he called. Which had to been a lie then he just hung up the phone on me very bad business practice bottom line is he did not want to sell the truck for the price that was listed online also my credit is great! LarryHillFord your loss!!! I have everything printed and all documents good luck will be contacting the BBB and Larry himself about this or just go TO HUNT NISSAN ;) More

She went out of her way to give me great service on my 2011 Mercury, I had a problem and she had it fixed it quickly and easily. -Taylor Womack 2011 Mercury, I had a problem and she had it fixed it quickly and easily. -Taylor Womack More

Dean went beyond his duty as a salesman to find the right car for me. We started with used & went to look at new because of the rebates to back to the used vehicles. I was given choices & sound facts. Very p car for me. We started with used & went to look at new because of the rebates to back to the used vehicles. I was given choices & sound facts. Very professional job well done! Mike also was great. He kept finding better deals on the financing side. Very kind & courteous. I feel like he got a great deal for me and very appreciative to him. Again, very professional! I will most definately recommend Larry Hill Ford to all my family & friends. Your business is top notch on Customer Service. More

We wanted to give this review because Mr. Dean Helsdon was a very professional, friendly, and honest sale's associate when my husband and I purchased our 2004 green Toyota Sienna several weeks ago. We wan was a very professional, friendly, and honest sale's associate when my husband and I purchased our 2004 green Toyota Sienna several weeks ago. We wanted your dealership to know you have a very valuable employee and, we decided to purchase our van at Larry Hill because he was professional and did not use pushy tactics. More

Everyone that we encountered in the dealership was very courtious and helpfull, and had the answers for all of our questions. very patient, I know that what is a big purchase to us was just routine busine courtious and helpfull, and had the answers for all of our questions. very patient, I know that what is a big purchase to us was just routine business to them, but they still made us feel good. More

Was very pleased with the response of the sales staff. Helping in any way he could to find the right truck for our family!!!! We are very pleased with the whole experience!!!!! Thank you!! Helping in any way he could to find the right truck for our family!!!! We are very pleased with the whole experience!!!!! Thank you!! More

Bill, Majdi and another guy (the admin in the Larry Hill imports office) they were really helpful, patient and determined to find my wife and I a car that will fit us. I would buy cars from Larry Hill any d imports office) they were really helpful, patient and determined to find my wife and I a car that will fit us. I would buy cars from Larry Hill any day! More

Very nice and funny thank you so much for helping us get into a car.very good customer service and environment.thank very . Much jodell mizell into a car.very good customer service and environment.thank very . Much jodell mizell More

i had a great experiance at larry hill ford my sales rep was bill hamlett a great guy very friendly and listened to me i had been looking for a car to buy for months and no other dealership met my needs i g was bill hamlett a great guy very friendly and listened to me i had been looking for a car to buy for months and no other dealership met my needs i got the car i wanted at the price and payments i could afford and i would recomend them to anyone i have already sent a friend of mine there to see if bill can help her with the car she wants thanks to everyone at larry hill ford i love my car thanks bill sinceraly donna bennett More

I would have to say that this was one of the best car buying experiences that we have had. We where car shopping a month ago and where not able to work a deal at another car dealer. Then a few days ago w buying experiences that we have had. We where car shopping a month ago and where not able to work a deal at another car dealer. Then a few days ago we where out and I received a call from Reggie Johnson. He called to tell me that he was working at Larry Hill Ford and that he felt that we could work out a deal that would get us out of our current car. We looked at the Fusion which Rob Folks worked hard to get us financing through Ford Motor Credit with a great interest rate with extra benefits like free oil changes and tire rotations for three years along with a tire and wheel protection plan, vehicle protection plan, and a total loss plan. We where very happy with our experience at Larry Hill Ford. More