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Clement Ford

O'Fallon, MO

3.5
715 Reviews

1075 W Terra Ln

O'Fallon, MO

63366

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Showing 715 reviews

March 15, 2021

Good service and good people. They never try to upsell me on things I don't need Only negative is the the online appointment system. More

by p8nter61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joe
March 15, 2021

as a business owner, when vehicles break down, getting them on the road is important. Brian gets our trucks in and out of there quickly and painlessly for American Electric & Data. Lynn helps us in ser More

by tomprade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Downey Brian Bohannon
March 13, 2021

Just 1 word...........GREAT!!!! Can't say enough positive about these folks............. Outstanding sales, service, parts and don't forget that all important body shop. More

by DUKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck
March 12, 2021

Jim is a wonderful service advisor. Thx for keeping me running. Love Fords “The Works” service pkg. Very affordable for Ford trucks, and very informative. More

by leachrb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
March 11, 2021

They were courteous and able to get me in for an appointment quickly. The servicing of my vehicle took a lot less time then expected More

by gilbert2621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
March 10, 2021

Everything worked out good. The service was excellent at every step. My service rep was very friendly and excelled in helping out. In and out with no issues. More

by eagleeye11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service dept.
March 10, 2021

If my car needs a repair, I’m glad I can take it to Marshall Ford. I depend on their honest assessment and reasonable charge. More

by maggienwentzville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
March 10, 2021

Efficient, friendly service as usual. Didn’t have to wait long, all was good. We always have all our service done at Marshall Ford - all our records in one place. More

by Susan J Schuepfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck
March 09, 2021

The Marshall Ford Dealership is close to my home. The Sales staff, support staff, Finance Officer, and Service Department have been patient, knowledgeable, and quite thorough in their job. More

by proseknows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Dunnermann, Sales, Gabe Anderson n Finance, and Joe King in Service. Both receptionists whose name I did not get were excellent, the Cashier is outstanding and helpful, and the Service support staff are also quite helpful,
March 06, 2021

Service advisor went over the vehicle check list with me after my oil change. Covering each item that may need attention in near future, like windshield wipers and cabin air filter. thanks Joesph King. More

by Bmarquess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph King
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