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Clement Ford
O'Fallon, MO
715 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 715 reviews
April 02, 2021
Great experience with the purchasing experience. Would recommend anyone interested purchasing a Ford vehicle to go with Marshall Ford and thier very friendly staff today recommend anyone interested purchasing a Ford vehicle to go with Marshall Ford and thier very friendly staff today More
by Crusader
Employees Worked With
Brad, Jimmy
April 01, 2021
Great dealership, great service, friendly staff. Waiting room is clean, comfortable, and water is available. I asked for and was provided with information about the origin of my vehicle, that is, where was room is clean, comfortable, and water is available. I asked for and was provided with information about the origin of my vehicle, that is, where was it first sold. No problems with the staff at all. More
by ssgofish
Employees Worked With
Jim Hollenbeck
March 29, 2021
I have bought vehicles here before, and they are very close to home. Have always had good luck here and access to the new car manager and the salesperson was very easy. Good experience overall. close to home. Have always had good luck here and access to the new car manager and the salesperson was very easy. Good experience overall. More
by javiehman
Employees Worked With
Lynn Downey, Jimmy Marshall
March 23, 2021
Easy making an appointment for service. When arrived was greeted warmly and had the LOF, tire rotation, air and cabin filters changed in approximately 30-35 minutes and was on my way. greeted warmly and had the LOF, tire rotation, air and cabin filters changed in approximately 30-35 minutes and was on my way. More
by Scott B
Employees Worked With
Jim Hollenbeck
March 20, 2021
The service writer and cashier were both very nice and helpful!! I was using FordPass rewards and had no clue how to redeem them and they made the transaction seamless. helpful!! I was using FordPass rewards and had no clue how to redeem them and they made the transaction seamless. More
by MbbDab
Employees Worked With
Meghan (service writer) I don’t remember the young ladies name that was the cashier.
March 17, 2021
Marshall Ford has always given us top quality customer service and gone above to satisfy our needs. Very clean dealership, knowledgeable, and respectful to customers. service and gone above to satisfy our needs. Very clean dealership, knowledgeable, and respectful to customers. More
by Dave & Carol
Employees Worked With
Lynn Downy, Brad in sales, and finance
March 17, 2021
Outstanding customer service. My wife asked me why I drive this far to get service. I told her “Because I trust these guys”! I highly recommend them. drive this far to get service. I told her “Because I trust these guys”! I highly recommend them. More
by abcstuff99
Employees Worked With
Jim and Joe
March 17, 2021
Chris was great! He was upfront, honest and didn't put high pressure sales tactics on me especially with financing and extended warranties that you always hear bad stories about when talking about car dea high pressure sales tactics on me especially with financing and extended warranties that you always hear bad stories about when talking about car dealerships. The paperwork was painless and they had us in and out in about 30 min. Also the communication was great from Chris he made me feel like a valued customer. thanks again! More
by Captkirk77
Employees Worked With
Chris Macfall
