Clear Lake Nissan

I was disappointed because there was no shuttle. Other than that all went well. All nice people. Other than that all went well. All nice people. More

Spot on with customer service and thoroughness! Cory Collins was amazing! Car was done when, if not before time it was supposed to be ready! Cory Collins was amazing! Car was done when, if not before time it was supposed to be ready! More

Great dealership, everyone is friendly, and regular maintenance service is quick and easy to schedule! maintenance service is quick and easy to schedule! More

Always a pleasant experience and amazing staff! The facility is clean and I absolutely appreciate the care they take with me. The facility is clean and I absolutely appreciate the care they take with me. More

Kris was very helpful and polite with helping get my wife's car fixed correctly. Thank you very much and I recommend letting Kris be your advisor for your service needs on your car. wife's car fixed correctly. Thank you very much and I recommend letting Kris be your advisor for your service needs on your car. More

Kris and her team are amazing! When I didn't feel like the initial problem was fixed, Kris road with me so I could point out what I was hearing. She listened to me with a smile, ev When I didn't feel like the initial problem was fixed, Kris road with me so I could point out what I was hearing. She listened to me with a smile, even though I was not my best self. The Nissan team re-examined my car for free to ensure my safety on the road. Thank you! More

Very friendly and attentive to detail, usual I’m with my kids and they are amazing with them as well. kids and they are amazing with them as well. More

They will handle anything/any problem with you’re vehicle with a positive attitude they will take their time to see every detail and will clean out your vehicle for you it’s a blessing. with a positive attitude they will take their time to see every detail and will clean out your vehicle for you it’s a blessing. More

Dear Management Team at Nissan USA, I am writing to express my profound satisfaction and appreciation for the consistently exceptional service I receive as a Nissan owner. My positive experiences are l express my profound satisfaction and appreciation for the consistently exceptional service I receive as a Nissan owner. My positive experiences are largely why I remain a dedicated customer, and I felt compelled to highlight the specific aspects that make your service truly stand out. Firstly, the flexibility and attentiveness to my schedule are invaluable. In today’s demanding world, the ability to seamlessly arrange vehicle maintenance without significant disruption to my daily commitments is a cornerstone of excellent customer service. Your team consistently demonstrates a willingness to accommodate, which greatly alleviates the stress often associated with vehicle servicing. Secondly, a significant portion of my positive experience is directly attributable to my personal service representative, Jen. I cannot commend her highly enough. Jen embodies the gold standard of customer care; she is incredibly personable, knowledgeable, and genuinely kind. Her ability to connect with customers, understand their specific needs, and remember their vehicle's history fosters a level of trust and comfort that is truly rare. Having a consistent point of contact like Jen, who is familiar with my circumstances and my car, makes every interaction efficient, personalized, and reassuring. Moreover, Jen consistently goes above and beyond to explore and secure the most advantageous deals and solutions, demonstrating a proactive commitment to my satisfaction and value. Thirdly, the comprehensive and transparent communication regarding vehicle diagnostics and recommended work is deeply appreciated. Receiving a detailed breakdown that clearly distinguishes between immediate necessities and future considerations empowers me to make informed decisions about my vehicle's maintenance. This clarity allows me to effectively plan and budget for services, fostering a sense of control and trust rather than uncertainty. Finally, it’s often the thoughtful extras that elevate a good experience to an excellent one. The complimentary vehicle wash is a delightful touch that ensures my car leaves your service center looking its best. This attention to detail, even in minor aspects, reinforces the overall commitment to quality and customer satisfaction. These combined elements—scheduling convenience, personalized care from outstanding individuals like Jen, transparent communication, and added value services—are the reasons I confidently choose Nissan for my vehicle's needs. Thank you for fostering such a high standard of customer service. More

Great customer service! The service advisor, Krista, and the technicians always do a great job! The service advisor, Krista, and the technicians always do a great job! More