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Clear Lake INFINITI

Houston, TX

4.7
442 Reviews
Call Dealership (713) 589-4000
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14705 Gulf Freeway

Houston, TX

77034

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442 Reviews of Clear Lake INFINITI

September 03, 2023

Professional and prompt service. Clean and friendly atmosphere. Convenient and easy scheduling for the service department. More

by tamikashayne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Sep 05, 2023 -

Clear Lake INFINITI responded

Thank you for that review! It’s good to see that your overall experience with us was a positive one. If you have any questions or concerns about your visit, don’t hesitate to let us know!

September 01, 2023

I’m very satisfied with Clear Lake Infiniti. I have been a customer since 2005 and this is my 7th leased car. More

by bearcat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica Sanchez
Report | Print
Sep 02, 2023 -

Clear Lake INFINITI responded

Hello, Earning clients for life is one of our core objectives here at Houston INFINITI, and every visit you make brings us pride in knowing we're on the right path. Thank you so much for working with us for nearly two decades and through seven leases. We wish you many safe and enjoyable travels ahead and look forward to seeing you again down the road.

August 28, 2023

Great service. Updates received during service process. Friendly staff at at check in. Timely turnaround More

by mmbailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karena Kane
Report | Print
Aug 28, 2023 -

Clear Lake INFINITI responded

Hello Bailey, It was our pleasure to help you enjoy friendly, informative and timely service here at Houston INFINITI. Thank you for your compliments and trust in the team with your service needs. Travel safe and come see us again down the road.

August 28, 2023

Very clean and staff was very courteous. At the arrival a representative greeted me with a smile. More

by kmladyleo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel
Report | Print
Aug 28, 2023 -

kmladyleo responded

Thanks for my vehicle. Very pleasant experience.

August 01, 2023

My first time experience at Clear Lake Infiniti was excellent. Ms. Mack and Alex were very professional and customer focused. More

by kmjames3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Ms. Mack
Report | Print
Aug 01, 2023 -

Clear Lake INFINITI responded

Hello, We're delighted to have made a great first impression here at Clear Lake INFINITI and we'll be sure your compliments are heard. Thank you for trusting us with your time and business and leaving the kind feedback. The team will be ready with a repeat performance whenever you next return.

July 27, 2023

Karena is awesome and a definite pleasure to work with on my auto service needs. More

by chemexpert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karena
Report | Print
Jul 29, 2023 -

Clear Lake INFINITI responded

Hello, It will make Karena's day to hear your compliments on the assistance you were provided here at Clear Lake INFINITI. Thank you very much for your business and kind feedback. Come back and see us again whenever we can next be of service.

July 17, 2023

Keith explained with clarity what services and repairs my car needed. Excellent communication and very helpful. More

by janiebenitez22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Black
Report | Print
Jul 17, 2023 -

Clear Lake INFINITI responded

Hello Janie, We know it can be stressful to need vehicle maintenance and repairs and strive to earn the confidence of our Clear Lake INFINITI guests through informative communication. Keith will appreciate hearing his guidance helped us to reach that goal during your experience. Thank you for trusting us with your service needs. Safe travels and come see us again whenever we can next be of help.

July 12, 2023

They did my maintenance inspection and servicing and the bill was even lower than what they told me it would be on-line. More

by suzieQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Montalvo
Report | Print
Jul 13, 2023 -

Clear Lake INFINITI responded

Hello Suzie, Thank you for working with us to help maintain your vehicle. We're happy to have been able to get you safely back on the road and at a price lower than expected. Travel safe and come see us again whenever we can be of service at Clear Lake INFINITI.

July 11, 2023

Karena provided excellent attention to my service of 40,000 mile preventative service of my Q 50 with timely work completion. Great Job and many thanks. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karena
Report | Print
Jul 12, 2023 -

Clear Lake INFINITI responded

Hello Robert, We're happy to have been of service here at Clear Lake INFINITI. Thank you for trusting us with your Q50's maintenance needs, and leaving Karena and the team your kind feedback. She'll appreciate the compliment on her attentive assistance. Safe travels and we hope to see you again down the road.

July 01, 2023

As always excellent service at Clear Lake Infiniti. I have been dealing with this dealership for many years from Service to Purchasing and have always had a great experience. More

by c-daycare
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine
Report | Print
Jul 04, 2023 -

Clear Lake INFINITI responded

Hello, A core value of ours is earning Clear Lake INFINITI clients for life and we're thrilled to be on the right track with you to reach that goal. Thank you so much for continuing to work with our sales and service teams through the years and complimenting the excellent care you continue to receive. Travel safe and we'll see you again next visit.

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