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Clay Cooley Volkswagen of Park Cities - Service Center

Dallas, TX

4.5
595 Reviews

595 Reviews of Clay Cooley Volkswagen of Park Cities - Service Center

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December 25, 2024

Not all people computer wise, need to be told what is happening to car service More

by drnel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris h-
December 24, 2024

Robby Robertson, service manager made sure vehicle was completely ready and promptly. Thank you Robby! More

by Umber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

Dealership is very studious about their customers. The ride share was very helpful. Even washed the car More

by moorederrick0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

Rickey White Jr. was a great help to my wife and I! Whenever you head to this location, ask for Rickey! More

by Antonio Barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rickey White Jr.
December 23, 2024

Staff is great. But a scheduled oil change shouldn’t take an hour and a half More

by jmc14905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin - 5 stars. Great employee
December 23, 2024

Everyone was great, especially Tomi and Ricky! Repair’s were completed quickly and I really appreciated your assistance. More

by miriam3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

The team was very transparent and friendly. Will be coming back very soon! Thanks again More

by Lexi Schwartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rickey
December 22, 2024

The The service was great. The young lady who helped was great and very knowledgeable though he didn’t take long. It was a great experience. Let’s say that Volkswagen we’re doi More

by clbutlerr50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do remember her name and no paper work given so I know exactly what they did but I came in for the first oil change and whatever else went with it and they seem to know what I needed it and they went forward with that again. She was a female thank you
December 19, 2024

I took my car in for a second time to try to get a recall service performed. After I said that I didn’t want any extra services performed, all of a sudden my seat was broken and the recall could not be perfo More

by marymcos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tomi Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Micheal was my service director and was absolutely great! My service was painless and completed quickly. More

by slvanderpool96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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