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Clay Cooley Volkswagen of Park Cities - Service Center

Dallas, TX

4.3
446 Reviews

446 Reviews of Clay Cooley Volkswagen of Park Cities - Service Center

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March 18, 2013

Tony is great! So helpful and nice. Also love the dealership. They have the best service and it also has improved over the past few years in terms of their responsiveness and efficiency. More

by ellemmeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fruzia
Mar 18, 2013 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your AutoNation Volkswagen Park Cities service experience on DealerRater. Please let Tony Fruzia know anytime that we can be of further service to you. We appreciate your business and recommendation. Have a great week.

March 18, 2013

Jorge Field greeted me with a great smile, introduced himself, and got downtown business. He walked me through all the steps, made suggestions, and listened carefully to what I said. He escorted me ins More

by Adrienne2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Field
Mar 19, 2013 -

Clay Cooley Volkswagen of Park Cities responded

Adrienne, thank you for sharing your service experience with AutoNation Volkswagen Park Cities. We sincerely appreciate your business and recommendation. Please let Jorge Field know anytime that we can be of further service to you.

March 16, 2013

Very friendly & EASY service. A clean and nice loaner was provided. It was a very pleasant and friendly experience. Follow-up was east and unobtrusive. More

by emjjti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jacobs, Jerry Burk
Mar 18, 2013 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your AutoNation Volkswagen Park Cities service experience on DealerRater. Please let Jerry Burk and Ted Jacobs know anytime that we can be of further service to you. We appreciate your business and recommendation. Have a great week.

March 15, 2013

Tony Fruzia served us well as our service technitian with the recent repair done on my wife's 2007 VW Eos. I would recommend him and the dealership to anyone anytime anywhere. More

by puddin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fruzia
Mar 15, 2013 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your AutoNation Volkswagen Park Cities service experience on DealerRater. Please let Tony Fruzia know anytime that we can be of further service to you. We appreciate your business and recommendation.

March 12, 2013

Reid and Mike made sure that I was happy with my service prior to leaving the dealership. They were friendly and personable. Reid made sure I was satisfied with my service and secured transportation for m More

by Sfephryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Ryan, Mike Hart
Mar 13, 2013 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your AutoNation Volkswagen Park Cities service experience on DealerRater. Please let Reid Ryan and Mike Hart know anytime that we can be of further service to you. We appreciate your business and recommendation.

March 11, 2013

We've been coming to this dealership for service on our 2002 Jetta since 2005. My experience has always been customer centered. Over the years, we've found the service advisors helpful above and beyond More

by elliotths1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myron Marcyniak, Robert Stickles, Jorge Field
Mar 12, 2013 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for trusting AutoNation Volkswagen Park Cities with your Jetta over the past 8 years. Please let Myron Marcyniak, Jorge Field and Robert Stickles know anytime that we can be of further service to you. We appreciate your business and recommendation.

March 05, 2013

I visited AutoNation VW today to purchase a few parts for my Rabbit and get some help with a couple issues my car is having. I was a bit nervous to take in my beat-up salvage, but was very pleasantly surpris More

by vrg0012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Recendiz, A female employee in Parts, and Cashier (female), Robert Rippy, Tony Fruzia, Mike Hart, Rob Mills, Matt Lewis
Mar 06, 2013 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your AutoNation Volkswagen Park Cities service experience on DealerRater. Please let us know anytime that we can be of further service to you. We appreciate your business and recommendation.

March 05, 2013

The service was good, but a little expensive. Very friendly and the car was ready earlier than anticipated. I would recommend this service man and dealership. More

by kkoontz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fruzia
Mar 06, 2013 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your service experience with us. We do our very best to offer the best overall value with Volkswagen Certified service. Please let Tony Fruzia know anytime that we can be of further service to you. Thank you and we sincerely appreciate your feedback.

March 05, 2013

Tony has always been pleasant to work with. He is very personable and smiles to brighten your day. He is well informed and provides superb customer service. More

by saul_guerrero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fruzia
Mar 06, 2013 -

Clay Cooley Volkswagen of Park Cities responded

Saul, thank you for sharing your AutoNation Volkswagen Park Cities service experience with us on DealerRater. Please let Tony Fruzia know anytime that we can be of further service to you. We appreciate your business and recommendation. Have a great rest of your week.

March 04, 2013

AutoNation Volkswagen Park Cities is where we purchased our new 2012 PASSAT SEL Tdi. For the sake of convenience, I took our car to another dealership that was located much closer to our home. Well, ne More

by Surprise
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Lewis
Mar 04, 2013 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your AutoNation Volkswagen Park Cities service experience with us on DealerRater this morning. We sincerely appreciate your business and recommendation. Please let Matt Lewis know anytime that we can be of further service to you. Have a great week and enjoy this warmer weather today.

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