Clay Cooley Volkswagen Of Richardson

Daniel was very helpful getting my car in and addressing all of my concerns. I stopped in for an oil change without an appointment and was able to get in quickly. I was looking for a new dealership based all of my concerns. I stopped in for an oil change without an appointment and was able to get in quickly. I was looking for a new dealership based on my last experience at another VW location. Really the service dept is the most important part of a dealership in my opinion. I was pleasantly surprised at how spacious and comfortable the waiting area is with various coffee options, water, juice etc for while you wait. I appreciate getting the video from the service tech on what they found that is in good shape plus items that may need to be addressed also (not all dealerships provide that helpful video). Afterwards Daniel went over all of the recommendations in detail that the technician had and helped set up a follow up appointment for the next scheduled maintenance plus a couple of additional items that the tech found. Great experience! More

Cody made it stress free and easy for my fiancé and I to get our atlas in and out! Cody is great! Highly recommended get our atlas in and out! Cody is great! Highly recommended More

I really can’t believe how much better Clay Cooley is than the last VW dealership I went to for almost 10 years. It’s bright and spacious and full of genuine people. than the last VW dealership I went to for almost 10 years. It’s bright and spacious and full of genuine people. More

Great service and got the deal done quickly. They were also able to get us a nice interest and a rebate. They were also able to get us a nice interest and a rebate. More

Clay Cooley, Daniel was very helpful and knowledgeable. He took great care of my car. Would highly recommend Clay Cooley for any Volkswagen concerns and for all your VW cares. He took great care of my car. Would highly recommend Clay Cooley for any Volkswagen concerns and for all your VW cares. More

Service Center is great because of Kari Hill. I came in with a weird issue and in listening to me, talking with the rep, and talking through options, we came up with the best immediate plan for I came in with a weird issue and in listening to me, talking with the rep, and talking through options, we came up with the best immediate plan for my car. So far it's been the right one! I've been working with Kari for a few years now and her customer service, honestly, and caring nature it what brings me back. More

The whole process was very efficient. Alex and his team were all friendly. Excellent experience. Alex and his team were all friendly. Excellent experience. More

I honestly didn’t expect to be approved for a car! !! Thank you so much!!! !! Thank you so much!!! More

Alex in the service department always makes sure my car needs are taken care of. He is the reason that I have stayed with Clay Cooley. needs are taken care of. He is the reason that I have stayed with Clay Cooley. More

Prompt and friendly service. Service advisor Kari was very helpful. Issue with the rattle under driver’s seat was solved. I did really appreciate the ride back to my home. Service advisor Kari was very helpful. Issue with the rattle under driver’s seat was solved. I did really appreciate the ride back to my home. More