Clay Cooley Volkswagen Of Richardson

The service I receive form Boardwalk is unlike any other dealer I've ever worked with. I get to have an assigned service advisor who knows who I am, gets my car in and out as quickly as possible. They hav dealer I've ever worked with. I get to have an assigned service advisor who knows who I am, gets my car in and out as quickly as possible. They have internet service in the service lobby if I need to work and they have as shuttle to get me where I need to go if I have to leave the car. More

I have had many cars serviced in the past, and this dealership is the best I have ever seen. Friendly, courteous, follow through, do what they say---on time and under budget. They do whatever it takes dealership is the best I have ever seen. Friendly, courteous, follow through, do what they say---on time and under budget. They do whatever it takes to ensure a happy customer. I know, I am one. More

The service team is very polite and helpful, and I didn't feel like I was getting shafted like at some of those other infuriating dealerships. We even accidentally bought a car from them once, but they were feel like I was getting shafted like at some of those other infuriating dealerships. We even accidentally bought a car from them once, but they were very nice about it. No pressure. More

Jeremy Heuss spent over 3 hours with me driving the Tiguan and explaining all of the features of the car. He kept the process fun and easy and not stressful! He did not give me a hard sell but rather w Tiguan and explaining all of the features of the car. He kept the process fun and easy and not stressful! He did not give me a hard sell but rather worked with me to make the car affordable and gave me the time I said I needed to think it over and make my decision. He helped me to get a good trade in on my old car too. His follow up with emails was a nice way to keep me interested but not bothersome as phone calls can be. He also remembered things I had told him about myself and brought those up in the emails, a nice and personal touch. It showed me he cared not only about selling the car but about me and getting me in the right car that fit my needs and lifestyle. More

I purchased a 2012 Jetta TDI. Donovan, the sales staff, and the finance manager at Boardwalk VW Richardson were great to deal with and straight forward. I was looking to buy a car on Saturday and visited a and the finance manager at Boardwalk VW Richardson were great to deal with and straight forward. I was looking to buy a car on Saturday and visited another local VW dealership, which ended up being a horrible experience. The sales staff was ok, not great; however, the sales managers tried to be very tricky. After about the 8th time of the sales person going back into the sales office, he came back with a bottom line offer which was over $100 what i ended up getting. The other dealership negotiated based on payments; Boardwalk VW Richardson was straight forward with the sales price, trade amount, and final amount to finance. I don't need them to let me know what my payments are going to be; i have an app for that. I ended up getting a much better deal at Boardwalk VW Richardson; and on top of that, it was an excellent car buying experience. If you are in the dallas area, i would recommend Boardwalk VW Richardson; and Donovan Guillory as the sales person. More

Service was exceptional, as always. At 100,000 miles, I've done services every 5,000 and would not give any thought to doing it anywhere else. I've done services every 5,000 and would not give any thought to doing it anywhere else. More

First class operation. These people are a shining star in universe of Boardwalk wannabees. Facility is impeccable clean and organized and the people are bright and friendly. Very one seems on a mission to pl universe of Boardwalk wannabees. Facility is impeccable clean and organized and the people are bright and friendly. Very one seems on a mission to please the customer. My only suggestion to improve would be to set channel on TV in customer waiting area to FOX News. May as well educate the folks while they are sitting there captive. More

Having worked at a dealership I knew what kind of attempts they were going to throw at me. I came in with an internet price and had financing from outside lenders. There was no need to haggle on the attempts they were going to throw at me. I came in with an internet price and had financing from outside lenders. There was no need to haggle on the price and they beat my rates. Extremely painless, bought the car in less than an hour! More

Every time I come to this dealership I get the fastest and best service. Everyone is extremely friendly and helpful. They always keep me updated on the service getting done. and best service. Everyone is extremely friendly and helpful. They always keep me updated on the service getting done. More

The staff at Boardwalk is always very courteous and helpful. I've stopped there with minor problems in the past, and have always been promptly helped. a few times without cost to me. I would definit helpful. I've stopped there with minor problems in the past, and have always been promptly helped. a few times without cost to me. I would definitely recommend Boardwalk to anyone. More