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438 Reviews of Clay Cooley Nissan - Service Center
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Verified Customer
August 16, 2024
I was greeted with a smile and impressed with the service in a timely manner. Great customer service and I will definitely be back. Thank you in a timely manner. Great customer service and I will definitely be back. Thank you More
by james.booker65
Employees Worked With
Marcus Minnweather, David Washington
August 16, 2024
Customer service is consistently outstanding and exceeds my expectation each time. I have always been impressed with respect and professionalism . my expectation each time. I have always been impressed with respect and professionalism . More
by RF7884
Employees Worked With
Service advisor
August 15, 2024
My service advisor, Brodris Vernund, was the absolute sweetest and easy going person! I just moved to the DFW area and was extremely confused and hesitant coming into such a huge dealership and he gave m sweetest and easy going person! I just moved to the DFW area and was extremely confused and hesitant coming into such a huge dealership and he gave me that smaller city kindness comfort I needed to determine to make Clay Cooley my new go to for all services and advice on my new car.I will definitely be scheduling my next oil change when he’s working! More
by T
Employees Worked With
Brodris Vernund M (Service Advisor 1002094)
August 15, 2024
I was in the shop due to a recall. Service technician Leo was not helpful at all. Horrible customer service. Told him i had Transmission issues and he did not care he just avoided me Service technician Leo was not helpful at all. Horrible customer service. Told him i had Transmission issues and he did not care he just avoided me More
by DETTOR01
Employees Worked With
Service technician
August 14, 2024
Hola, yo soy el señor Rafael Barron, yo soy dueño de la Nissan Pat Finder 2022. Ya tenemos mucho tiempo viniendo a Clay Clooney y no se ha hecho nada al respecto del carro que tiembla y se quiere apagar la Nissan Pat Finder 2022. Ya tenemos mucho tiempo viniendo a Clay Clooney y no se ha hecho nada al respecto del carro que tiembla y se quiere apagar la semana pasada le hablaron a mi mujer, y le dijeron que le iban a dar el reembolso del carro que nos prestaron de renta y primero nos cobraron $30 y luego nos cobraron pero todavía no encuentran el problema con el carro el carro tiembla bien feo como que se quiere apagar una vez lo llevó ella a la agencia de los carros de Nissan y un señor se subió en el carro con ella y él sintió el carro como temblaba, pero dicen que no tiene nada el carro y la otra vez también se le apagó el carro son puros, problemas y estamos pagando mucho dinero para el carro para que ese carro nos esté dando problemas, no tenemos ni dos años todavía con el carro More
by LILLYRIOS1134
August 13, 2024
Poor communications, confusion, not enough information on dealership to customer for update on vehicle, no consistency, the ball was dropped. dealership to customer for update on vehicle, no consistency, the ball was dropped. More
by michaelluckey621
Employees Worked With
