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Clay Cooley Nissan Irving

Irving, TX

Overview
Employees
Reviews
Vehicles
4.7
591 Reviews
Clay Cooley Nissan in Irving treats the needs of each individual customer with paramount concern. We know that you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Nissan dealership is conveniently located near the bustling cities of Dallas, Grand Prairie, Arlington, Grapevine, Las Colinas, and Farmers Branch. Allow us to demonstrate our commitment to excellence!
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1000 E Airport Fwy

Irving, TX

75062

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Showing 591 reviews

January 07, 2026

Very unprofessional people work there. I will never recommend anyone. Reason being i bought suv from there once they run my credit they stared show their real faces. Its been more than 20 More

by FAWADHMUFTI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pedro Badillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lizando Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro,kevin
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Jan 14, 2026 -

Clay Cooley Nissan Irving responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

January 07, 2026

Great and fast service Reginald Franklin was great will be asking for him every time!! More

by APRILGLOVER79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reginald Franklin
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Jan 07, 2026 -

Clay Cooley Nissan Irving responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Clay Cooley Nissan Irving, we look forward to having you as a valued customer for many years to come!

January 06, 2026

Service after purchase was horrendous! Terrible communication and given wrong information and misled about an appointment to be scheduled with another dealership. More

by WHITEGHOST2A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adrian Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2026 -

Clay Cooley Nissan Irving responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 06, 2026

Miracle was a great salesman got me exactly what I wanted. Excellent customer service. Great man More

by smoove6931
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miracle
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Jan 06, 2026 -

Clay Cooley Nissan Irving responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Clay Cooley Nissan Irving. We look forward to having you as one of our valued customers for many more years to come!

January 05, 2026

Really attentive and fast always my advisor always is helpful and makes sure everything get done fast More

by katt_926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Mitcham
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Jan 05, 2026 -

Clay Cooley Nissan Irving responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Clay Cooley Nissan Irving!

January 03, 2026

I have been going to this dealership for last 10yrs. Very friendly staff. Service is quick, professional and well done. More

by brinkperry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Thom
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Jan 03, 2026 -

Clay Cooley Nissan Irving responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 03, 2026

Thorough and to the point- clean and offered a car wash- gave full report- nice staff- happy with service More

by mariamgarc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Jan 03, 2026 -

Clay Cooley Nissan Irving responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Clay Cooley Nissan Irving, we look forward to having you as a valued customer for many years to come!

January 02, 2026

Everybody was very welcoming and helpful! When picking up my car it was fast , get in and get out process! More

by Makaylakeller9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Badillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2026 -

Clay Cooley Nissan Irving responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 02, 2026

The customer service is amazing! They take great care of their customers. I’m very impressed. More

by mcdonaldbrandie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in Auto
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Jan 02, 2026 -

Clay Cooley Nissan Irving responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Clay Cooley Nissan Irving.

January 02, 2026

Fue una buena experiencia tienen una buena atención al cliente son muy amables atentos el persona. More

by ALEXIS_VILLATOROSV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marciela Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2026 -

Clay Cooley Nissan Irving responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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