Clay Cooley Chevrolet
Irving, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I put in an inquiry with them not expecting to be able to get into a new car, My 2016 SUV I only had a couple years was falling apart and I owed way too much on it. Cole called and got right to work for me a get into a new car, My 2016 SUV I only had a couple years was falling apart and I owed way too much on it. Cole called and got right to work for me and found a vehicle with everything I wanted I came in after work with no exceptions of a new car but left that night in my beautiful new Trax! He's manger Joe came out at the start and greeted us personally. Normally when I buy cars the manger is someone behind a desk that you never meet, But Joe made us feel welcomed and let us know we would be taken care of! More
Cole was a pleasure to work with, I called into the dealership when I found it online, He picked up the phone and the positive energy he gave off of the phone was a welcomed sight. He made the process dealership when I found it online, He picked up the phone and the positive energy he gave off of the phone was a welcomed sight. He made the process simple and easy, I told him I wouldn't be able to make it out over the weekend to finish the sale of the vehicle since I work in car sales and we work all day on Saturday, He said no problem and delivered my paperwork and car to my dealership I work at, and drove my old Mazda that I traded in back to his dealership. More
Cole was a lifesaver! My Wife's car got totaled out in the recent hail storm. She really had no idea what she wanted when we went in. After looking for a while, we found a My Wife's car got totaled out in the recent hail storm. She really had no idea what she wanted when we went in. After looking for a while, we found a pre-owned Sonata she liked, but started to think maybe doing new instead was the best option. Even though we showed up at the Chevy store. Cole didn't try to sell us something we didn't want! He drove us to one of the Hyundai loations they have and found the perfect 2026 Sonata for the wife! When it's time to upgrade my truck, I'll definitely be reaching out to him. More
Was a pleasure working with Cole, I started working with him at the previous dealer he was at, But came over to Clay Cooley in Irving all the way from San Angelo to get a truck when he started there because him at the previous dealer he was at, But came over to Clay Cooley in Irving all the way from San Angelo to get a truck when he started there because of how well he listened and toke care of our family. I will be coming back to him wherever he’s at once it’s time to upgrade agian! More
Allen, Ryan and down to Chad the finance guy were great! Just wish our brand new truck the Chevy Colorado came with floor matts, which Allen shared that it did not. Other than that the people are courteous Just wish our brand new truck the Chevy Colorado came with floor matts, which Allen shared that it did not. Other than that the people are courteous , friendly, and professional. Thank you Clay Cooley. More
Great customer service from start to finish! The entire process was quick, easy, and efficient. Be sure to ask for Matt—he asked all the right questions to make sure I got into the exact vehicle The entire process was quick, easy, and efficient. Be sure to ask for Matt—he asked all the right questions to make sure I got into the exact vehicle I wanted. More
I suggest staying away from this dealer. They claim this with thier Clay Cooley Family Guarantee: "We never charge our customers for Dealer Adds, Market Adjustments, or hidden fees. The pric They claim this with thier Clay Cooley Family Guarantee: "We never charge our customers for Dealer Adds, Market Adjustments, or hidden fees. The price that you see online is the price you pay for your new or used vehicle" This is NOT true. They try to stiff arm you into buying this "guarantee for 3 to 5 more years for $2000 or more dollars. There manager also told me they will not honor the online price unless you use their financing. I went their with an approved Chase auto loan and they would not take it. This is 100% illegal with the truth and lending laws in the state of Texas. The AI and sales people tell you want you want to hear to get you into the doors and then when your in the dealership, thats where the lies and deceit happen. Just save your time and money and shop somewhere else that cares about customer satisfaction and not gauging potential customers. It was a waste of serval hours. You've been warned. More
At Clay Cooley, the service ends with the sale. I live in Indiana but am working on contract in TX. On the advice of Clay Cooley sales, finance and mgmt., I drove home to Indiana to register my t I live in Indiana but am working on contract in TX. On the advice of Clay Cooley sales, finance and mgmt., I drove home to Indiana to register my truck. When I got to the Indiana BMV, none of the promised paperwork had been delivered. To add insult to injury, the Clay Cooley title dept. contacted me the week after I returned to TX to tell me they were just then preparing the paperwork. What? An appointment was set for me to pick the vehicle up after some services were performed. When I arrived to pick up the vehicle it was not ready and my salesperson, Alejandra, was nowhere to be found. After 3 hours of waiting and a lot of prodding, the truck was delivered although missing a key. As I was in limbo (no car to pick up...no salesperson on site...no receptionist), I saw the sales team (including management) having rah-rah meetings. They have a customer to help but instead they choose to ignore me so they can get pumped up to sell. Service ends with the sale at Cooley Chevrolet. More
The best experience i have had especially gustavo the service advisor, ftiendly chevy couldn’t figure it out for 3 months and clay cooley got it done less then 10 days .. thanks you guys and will recomme service advisor, ftiendly chevy couldn’t figure it out for 3 months and clay cooley got it done less then 10 days .. thanks you guys and will recommend you guys to anyone and everyone.. More

