Classic Honda of Midland - Service Center

Jassica was on top of everything thing need to keep her around. Who ever washed the cars needs some help the windshield was not clean the car was not vacuum likee I ask. Other then that Jassica was awesome around. Who ever washed the cars needs some help the windshield was not clean the car was not vacuum likee I ask. Other then that Jassica was awesome! More

Service was fast, drop off was easy. Matthew was friendly and Kept me updated about my vehicle. He was very informative when I asked questions and accommodating. and Kept me updated about my vehicle. He was very informative when I asked questions and accommodating. More

She was friendly and is good personal and she was friendly and she takecare like family thanks you so much four everything you do I am so happy be deer friendly and she takecare like family thanks you so much four everything you do I am so happy be deer More

Quick service, quality repairs, and good communication. My repairs were diagnosed, and the problems were solved in a short time with the support staff being helpful all along the way. Repair video explain My repairs were diagnosed, and the problems were solved in a short time with the support staff being helpful all along the way. Repair video explaining needs and text communications were a great way to get the job done. More

Jessica was very helpful in regards to my inquiries about services that will be essential In the near future as a preventive maintenance to ensure I get longer life and value out of my vehicle. services that will be essential In the near future as a preventive maintenance to ensure I get longer life and value out of my vehicle. More

Matthew was amazing, super nice and welcoming, made sure to explain everything. The service was quick, quicker than expected. The wait time was expected to 45 minutes to an hour and it was done within about to explain everything. The service was quick, quicker than expected. The wait time was expected to 45 minutes to an hour and it was done within about 30 minutes. More

Great customer service from Matthew the service advisor. My car was in and out in a timely manner. I was quickly notified when my car was ready for pick up. My car was in and out in a timely manner. I was quickly notified when my car was ready for pick up. More

Quick follow up on a problem that showed up after previous service two days prior. Ordered part right away. So glad to have problem fixed! Thanks previous service two days prior. Ordered part right away. So glad to have problem fixed! Thanks More

The staff is always fast and efficient. They have friendly service and a wonderful atmosphere. The team is helpful and quick to answer any questions. friendly service and a wonderful atmosphere. The team is helpful and quick to answer any questions. More

When West Texas temps got too hot for my kids and me to be safe in the car without AC, I finally caved and took my car in to have the AC issue diagnosed. This pandemic is not the most convenient time to ha be safe in the car without AC, I finally caved and took my car in to have the AC issue diagnosed. This pandemic is not the most convenient time to have a major vehicle expense, so I was really stressed out. There seems to be a belief that dealerships will take advantage of you, but Classic Honda did everything in their power to keep costs low for me. Jessica was really patient with me as I had a minor meltdown in the service office, scheduled an Uber to take me home while I waited, and kept me updated during every step of the process. She even collaborated with her manager to try a lower cost option first. I can tell this office truly cares about their customers, and I wouldn’t hesitate to consult with them first if my car has issues again in the future. More