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Classic Honda of Midland

Midland, TX

4.9
2,901 Reviews
Classic Honda of Midland is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
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3705 W Wall St

Midland, TX

79703

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Showing 2,901 reviews

February 13, 2019

Great experience Cecil got our car taken back quickly, provided quick service, explained to us every detail and answered all our questions. Top notch customer service More

by mhenson19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Dela Rosa Sr
Feb 14, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your service experience with Cecil DelaRosa and Classic Honda of Midland. We understand that our client's time is most important and we do everything we can to get our customers in and out in a timely manner. Also, we make sure every customer leaves with their questions answered. Our goal is to retain every customer to create loyalty. We understand that in order to do that, You have to be happy when you leave. Thank you for your business and we will see you at your next service visit.

February 13, 2019

Exelent experince Overall had an excellent time there friendly and helpful. I would recommend Classic Honda of Midland to everyone. Reasonable prices people there willi More

by Nico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Dela Rosa Sr
Feb 14, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your service experience with Cecil DelaRosa and Classic Honda of Midland. With our new staff and revamped processes, we are happy to see our clients writing about their experience with us. We value your recommendation and look forward to assisting you with your service needs in the future. Thank you for your business!

February 13, 2019

Great experience Its a bit pricey BUT you get what you pay for. Excellent customer service. Daniel was super sweet and helpful. He made sure i was taken care of. More

by Mcarrillo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Salinas
Feb 14, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your service experience with Daniel Salinas and Classic Honda of Midland. We appreciate your input and are happy we were able to provide you with exceptional service. We look forward to assisting you in the future. Thank you for your business!

February 13, 2019

Great guy, was very knowledgeable about my car and it's issues and backed up his guarantee that I would get my car back running as if it was fresh off the More

by Polo93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Dela Rosa Sr
Feb 14, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your service experience with Cecil DelaRosa and Classic Honda of Midland. One of the huge benefits to servicing your vehicle with us is our staff's ability to listen to what the customers needs and concerns. Our entire staff is trained daily on this and we feel this is one of the most important ingredient to creating retention and loyalty. Thank you for your business as well as the 5 star review!

February 12, 2019

Trade In It was an alright experience as far as car buying goes. There were a couple of hiccups with the vehicle being purchased missing navigation sd card and More

by RudeChip2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Kiefer
Feb 12, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your car buying experience with Anthony Kiefer and Classic Honda of Midland. Thank you for making us aware of the shortage of Business Managers as we currently have some things in the works to speed up the process. We are happy to see we were able to assist you with the SD card for the navigation system. Please let us know if we can assist in anyway as we would like you to service with us. Thank you for your business and welcome to the Classic Family.

February 12, 2019

Dishonest The dishonesty and reflection of frustration as I asked questions about a car I'm about to spend my money on is what is upsetting. This was very unpro More

by Upsetbutitislife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cesar Gaudin, Dee McCollum
February 11, 2019

First Time Buyer My experience here was awesome!!Cesar was patient he help us get into a car that me and my Family love.I will send all my friends and Family here.Than More

by Susie33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Gaudin, Dee McCollum
Feb 11, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your car buying experience with Cesar Gaudin, Dee McCollum and Classic Honda of Midland. Cesar is very patient with all of our clients and they truly appreciate that. He is non pressure, patient and most important transparent. We value your recommendation and look forward to assisting you in service. We work on all makes and all models so we promise to have you in and out in a timely manner. Thank you for your business and welcome to the Classic Family!

February 11, 2019

Outstanding This tech was on point and was very knowledgeable about my car. He had me out in no time. Wonderful experience definitely will be back! More

by C1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Dela Rosa Jr
Feb 12, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your service experience with Cecil Delarosa Jr and Classic Honda of Midland. We are happy to see the restructure of our team is working well for all of our clients. Our team understands that everyone’s time is valuable and getting customers in and out servicing vehicles is what the customers in our community want. Thank you for your business and we look forward to assisting you in the future!

February 11, 2019

My service I was surprised when the yong man came to my car and filled all my fluids and the pulled my filters to show me their conditions. I did not even know i More

by Kiki2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Dela Rosa Jr
Feb 12, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your service experience with Cecil Delarosa Jr and Classic Honda of Midland! We are committed to making sure all of our clients fully understand what we are doing to make sure your vehicle is at top operating capability. We do this through transparency by actually showing every client why we need to change filters and other maintenance parts. To improve out transparency, we are in the process of implementing a new state of the art computer system that will give our clients the ability to do everything through their phone to save more time and money. The next time you are in, it will more than likely be in place so we look forward to seeing you then and letting us know what your thoughts are on it. Thank you for your business!

February 09, 2019

Desperately Seeking Susie’s Car Cesar was a great! Came looking for a car with my sister and brother, all I can say is that he has great organizational skills and knows exactly how t More

by Susie84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Gaudin
Feb 11, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your car buying experience with Cesar Gaudin and Classic Honda of Midland. We really appreciate your comments in regards to Cesar. We look forward to assisting you in service as we promise to provide the same experience there as you did in our sales department. We promise to earn your retention and loyalty through excellent service. Thank you for your business and welcome to the Classic Family!

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