Classic Hampton Auto Mall
Hampton, VA
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Wonderful! Great experience. Seller was very knowledgeable and throughly walked me through choices and options. Very patiently set up vehicle upon delivery. Kept Great experience. Seller was very knowledgeable and throughly walked me through choices and options. Very patiently set up vehicle upon delivery. Kept me regularly informed on status of vehicle. Best car buying experience to date. Many thanks. More
Above and Beyond The Tysinger team is a joy to do business with! They always go the extra mile to ensure customers continue to return time after time. The Tysinger team is a joy to do business with! They always go the extra mile to ensure customers continue to return time after time. More
Strong team that works together This is my 2nd service visit since buying my car & both times, Brett was waiting for me w/ a smile, got a clear understanding of what I needed more in This is my 2nd service visit since buying my car & both times, Brett was waiting for me w/ a smile, got a clear understanding of what I needed more info on w/ respect to how the vehicle worked & some adjustments that needed to be made. He was aware of my timeline & stuck to it. He asked someone in sales to come over & give me me a rundown on some features of my new car to ensure I was completely comfortable with it. Thank you to Ray for taking time out of your day to thoroughly explain the features of my new car & to make me love it even more. Not even my salesperson & you never would have known it...just wanted to help & sent follow up emails/videos right after I drove away. LOVE this dealership & getting ready to send another friend your way! More
Awesomeness!!! It's been 6 years since I purchased a new car and I've always been guarded when it comes to car salesmans. However, the folks at Tysinger were awesome It's been 6 years since I purchased a new car and I've always been guarded when it comes to car salesmans. However, the folks at Tysinger were awesome! I didn't feel as though I was pressured to go outside my budget (despite how unrealistic it was for the type of vehicle lol). They stayed late and did not complain or show signs of frustration. After it all settled in and I slept on it (and came to my senses), I ended up with the vehicle of my dreams. As the sales manager stated "I have arrived!" Love my 2015 Audi Q5!!! Shelton Daniels is awesome and professional. More
Smart Car Service We are really enjoying our Smart Car which we tow behind our Sprinter Winnebago RV. My service experience was great and I am certain that it will keep We are really enjoying our Smart Car which we tow behind our Sprinter Winnebago RV. My service experience was great and I am certain that it will keep our car going strong now and in the future. See you in June for the state inspection. More
Best Service Ever! I had been searching for a used Audi Q5 that was priced within my budget. After having a horrible experience with another local Audi dealership, I we I had been searching for a used Audi Q5 that was priced within my budget. After having a horrible experience with another local Audi dealership, I went online and found That Tysinger Audi had the car I wanted. Once I inquired online, I was called within less than 30 minutes time to have a salesman introduce himself and let me know he was there to assist me. We set up a time to meet the following day and I was assured my drive over to their dealership would not me a waste. After getting off the phone with that salesman, the business manager also called to say he looked forward to meeting me, too. Their presentation and follow up is top notch! When I showed up for my appointment, I was treated so well by everyone I came in contact with. Ernie Hensel and Mike Madric made me feel like I had a million dollars to spend when in reality it was their skill and relationships with local banking institutions that made this purchase a reality for me. After my initial experience with an Audi dealership, I was nervous and hesitant as to what I would go through once I arrived at Tysinger. These guys made me feel comfortable and valued. They didn't pressure me in any way and helped me to get an interest rate I never thought possible! I hope every car-buying experience I have in the future is as easy and painless as this one was. Tysinger truly lives up to the great reputation that they hold in our community! More
New car purchase There was no pressure on us buying our new car. They took all the time we needed and answered all of our questions. They took the time to find the car There was no pressure on us buying our new car. They took all the time we needed and answered all of our questions. They took the time to find the car we were looking for. The deal they worked out are very good. More
Service Customer service is top notch. I always feel I'm treated as part of a family. Andy Trowbridge is the service advisor for all 3 of our Mercedes autom Customer service is top notch. I always feel I'm treated as part of a family. Andy Trowbridge is the service advisor for all 3 of our Mercedes automobiles and he has consistently exceeded our expectations. More
Perfect I am never less than completely satisfied whenever I take one of our vehicles to Tysinger for service. I had an appointment for an oil change and sus I am never less than completely satisfied whenever I take one of our vehicles to Tysinger for service. I had an appointment for an oil change and suspected it was time for new brakes on our 2010 Sonata. I was in a rush when I dropped it off and Chris Reynolds understood I was pressed for time. A little over an hour later he was calling me to let me know the exact condition of the front brakes, indicating they would pass inspection but were probably only safe for another 6 months. I gave him the go ahead for the brakes and the car was ready a couple hours later. The cashier was friendly, the employee who brought the car to me out front was courteous, and I was on my way in 5 minutes. They make you feel like family, and they also make you feel like their most important customer - every time. More
Satisfied Customer I am very pleased with my experience! I was able to purchase the exact car I wanted with no problems at all. Mitch Sears and Bobby Walters were amazi I am very pleased with my experience! I was able to purchase the exact car I wanted with no problems at all. Mitch Sears and Bobby Walters were amazing in the buying process! The two of these guys made sure my experience was superb and I was treated with the upmost respect. More