Classic Ford Lincoln of Columbia | Page 64

Andrew was very knowledgeable on the vehicles on the lot. I appreciated this because because of the lack of knowledge I had. He offered to show me every button in the car and what it does. I would like fo I appreciated this because because of the lack of knowledge I had. He offered to show me every button in the car and what it does. I would like for him to be my salesperson in the future and think that Classic Ford has a rising star on your hands! Congratulations on a great training program. Addie Mack was our finiance guy and work very hard to get us the best possible rate. That was much appreciated also. The only problem I hate to mention was when they detailed my car on Monday 8-8-2011 my daughter dropped her phone between the seat and console. When she went to reach for it she scrapped her hand on a straight razor that was left there from the detailing. I called and talk to John (sorry, don't know last name) and he apoligized and said that he would see that it was addressed. I just don't anyone else to get hurt. Thanks for the opportunity to review my experience with Classic Ford and we will see you on our next car purchase. More

We originally could not get the price we could afford from another salesman on a used 2010 Ford Focus at Classic Ford. Roger Canty called me back two weeks later and we negotiated a price over the phone from another salesman on a used 2010 Ford Focus at Classic Ford. Roger Canty called me back two weeks later and we negotiated a price over the phone. He is an experienced salesman and was very friendly when we met in person. Our overall experience with Classic Ford was great and Roger provided us with great customer service. We would buy from Classic Ford again. More

The best experience ever, professional understanding patient and the sales person went above and beyond to assist with the sale of my new truck. I would recommend this dealership to potential customer patient and the sales person went above and beyond to assist with the sale of my new truck. I would recommend this dealership to potential customers. Roger is the best More

I went looking for a car and they had exactly what I needed. Roger was very helpful with finding me a car and getting the paperwork processed for the sale in a timely fashion. I would highly recommend t needed. Roger was very helpful with finding me a car and getting the paperwork processed for the sale in a timely fashion. I would highly recommend this Ford dealership to anyone as well as a Ford vehicle. More

Over all this was an ok experience. I arrived at your Over all this was an ok experience. I arrived at your delership at 11:45 and did not leave until almost 3:00 PM. The process was way to slow with inv Over all this was an ok experience. I arrived at your delership at 11:45 and did not leave until almost 3:00 PM. The process was way to slow with involvement from multiple persons ans waiting on folks to get me numbers on interest rates etc. I had worked thru the internet because it usually expedites the process when arriving at the dealership. I brought a check for $10,000.00 with me as a deposit and was ready to buy when I got there. I do not like the practice of your dealership adding in Services(Meridian) arbitrarily to the sale price. I did not need this nor was I nterested in it. Its your business and your right to run it like you do, but it incoveniences the customer in the long run. More

Mr Thomas Hardy and Morris Smith are very high caliber salemen. Both went above and beyond to make us feel welcomed and were more concerned with our comfort level than anything else. Both have been read salemen. Both went above and beyond to make us feel welcomed and were more concerned with our comfort level than anything else. Both have been readily available for questions before, during and after the sale. We will continue to use Classic for our auto needs, both buying and servicing. More

My husband had been looking on the internet and talking with Bill on the phone for several days. We were looking to trade our Lincoln MKX for the Lincoln MKZ car. I have been driving a Lincoln for around with Bill on the phone for several days. We were looking to trade our Lincoln MKX for the Lincoln MKZ car. I have been driving a Lincoln for around 10+ years. We made an appointment for a paticular time and actually arrived thirty minutes earlier. Bill had no problem taking us earlier than originally set up. Bill first showed us on paper that Classic Ford could indeed take our original vehicle on a trade and be able to keep us in the range of price he and my husband had originally discussed. We proceeded to go outside in the 100 degree plus heat and started looking at the cars. Bill let us look at several cars, had us get into the car and let me look around, check all the bells and whistles; I proceeded to tell him that I did not like the amount of leg room in the front or back but believing that we had already established that we were getting a car, I went on back in. Bill realized that I did not want a car but wanted another SUV, when you get use to driving an SUV and the space you have inside, going to a car is certainly quite a change. Needless to say, we finally made a decision on a SUV at around 9:00 that evening. Addie Mack then took over while Bill went and filled the vehicle up with gas. Addie was very patient with us did not seem to be in a hurry and we went through the paperwork. We did not leave the dealership until around 10:00 that evening. Bill nor Addie seemed to be in a hurry as they both went through this long process with us. I was actually surprised when Addie said at the end that he would take us back to Bill. This was the most pleasant experience I have had in getting a new vehicle at a car dealership. My husband normally handles all this and usually the only part I have to be involved in is possibly signing some paperwork at the end. As a matter of fact, I have already recommended Bill and Classic Ford to my daughter who is looking for a car. I know these gentlemen will take good care of her should she decide to visit them. More

My Internet Sales representative Joshua Putnal, has consistently demonstrated a high level of Customer Service. Josh's patience with me, understanding of my requests and needs, the processing of my Tr consistently demonstrated a high level of Customer Service. Josh's patience with me, understanding of my requests and needs, the processing of my Trade-in of the 2010 F-150, Helping me to select and do the processing for purchase of two vehicles (a new and a used) and preparing them for delivery, one the same day, and the second vehicle to arrive in three days or less. He explained the necessary processes and answered my questions to my satisfaction. When I would ask for verification of pricing, Joshua provided it using not only using the USAA data, but also data from other multiple internet sites. I appreciated his willingness to not push me into a deal, instead he invested himself by taking the time to explain, receiving my feed-back, helping me to select providing me the benefits, and product knowledge, and in doing so, has provided me confidence and satisfaction through every decision process. I greatly appreciated Joshua's respect and service towards wife and myself! I would seriously consider trading-in our vehicles around 36,000 miles, coming back to Classic Ford, and having Mr. Joshua Putnal again be my sales representative! Thank you Josh! Tom Smarsh Retired Major, U.S. Army More

The experience I had at Classic Ford was not stressful like at other car dealerships we visited especially since we were not sure exactly what type of vehicle to purchase for our daughter. Raheim conce like at other car dealerships we visited especially since we were not sure exactly what type of vehicle to purchase for our daughter. Raheim concentrated on my daughter's needs and wants and kept her on point. I personally know Raheim and I knew that he would be the perfect person to see to purchase a vehicle because of his determination and energy. We will come back to purchase another vehicle in the future. Thank you Raheim and Classic Ford Raegin, Christine and Ray White More

Very good experience. Roger is extremely professional and the Classic Team went out of their way to accomodate us with our purchase. We are pleased with the car and the purchase experience. the Classic Team went out of their way to accomodate us with our purchase. We are pleased with the car and the purchase experience. More