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Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

Arlington, TX

4.4
783 Reviews

783 Reviews of Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

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July 26, 2021

I was very impressed with the new look and feel of the dealership. I vowed never to return when it was called Holt and even after the change in ownership I was skeptical about going. I’m glad I decided More

by KWILLIAMSALLEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 26, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

July 25, 2021

Overpriced repair, didn't do a multi point inspection, had to ask for a courtesy wash after $587 in repairs...didn't vacuum it either. More

by ocean10dj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service center
Aug 09, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

July 23, 2021

Michael did a great job taking care of my vehicle for on two separate visits - an oil change and an upgrade. Appreciate the support from classic More

by jon46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez, Peter Lim
Jul 23, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 21, 2021

Chis Pierson he is was very kind and so helpful i i love the way he treat me and other he ask me if i want water or coffee if there any thing he good do for me ask More

by TYROFRAZIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chis Pierson
Jul 21, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thanks for sharing your thoughts about your experience working with Chis and our team here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington. We appreciate your business and hope to see you again soon!

July 19, 2021

The service at the dealership is remarkable and dependable. I only take my truck to this dealership for that reason. Chris is always the best. More

by DALLASWEBDEVELOPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in Service.
Jul 19, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

July 19, 2021

I had brought my vehicle in for a full service oil change last week. I also need to replace my air and a/c filter. I had expressed other issues I had with the vehicle and was told by the advisor those would More

by KRYSOJEDA0522
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anonymous
Jul 22, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

Jul 22, 2021 -

KRYSOJEDA0522 responded

You can reach me at 720-989-9849. Or via email krysojeda0522@gmail.com

July 17, 2021

I was the first time I bought a car by myself. They made it easy and understandable. Plus they got me a better rate a day later. More

by LUCIDBLUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
Jul 18, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 16, 2021

Vehicle issue not fixed. Asking about wait time and getting snarky comments about the job not being 30 minute jobs, which I wasn’t expecting. I waited two hours and the car still wasn’t fixed completel More

by Mo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris in Service
Aug 02, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service records? If you'd prefer to speak on the phone or via another forum, please feel free to call me at 817-918-9088 directly or let us know the best way to contact you and we will reach out. Thank you. Adam Lancaster

July 15, 2021

Over charged in Dec for brake work & oil change. This time okay but windshield wipers where not check and car running funny along with brakes still not right. More

by A_GREEN11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Aug 01, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please call me at 817-918-9088 or let me know the best way to contact you and I will reach out. We'd love to get to the bottom of this and turn things around for you. Regards, Adam Lancaster

July 14, 2021

Chris did a great job taking care of me and my truck. Service was great. I will continue to service my truck with Chris and the dealership. More

by SITEROOFING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 14, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for the kind words for Chris and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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