Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

Lyon Alizna was very good at helping get the right Jeep n set up we wanted Enjoyed working with Keith sales n Lupe in finance I will definitely recommend these thee individuals Awesome team set up we wanted Enjoyed working with Keith sales n Lupe in finance I will definitely recommend these thee individuals Awesome team More

Online appointment setup was convenient and simple. When I arrived service representative Chris Pierson was attentive to my concern and and immediately informed me he was familiar with my concern and I’m al I arrived service representative Chris Pierson was attentive to my concern and and immediately informed me he was familiar with my concern and I’m also eligible for recalls on my vehicle. He told me my vehicle would be ready the next day which I must say impressed me more than anything else. Thanks Chris Pierson .Thanks Dodge More

Service Department was excellent.. Will come back to this dealer. Washed my car also. Price of oil change was better than any other dealer I visited this dealer. Washed my car also. Price of oil change was better than any other dealer I visited More

I was told my oil change would take “about an hour” at 12 however Michael didn’t call me until 4:45pm knowing they closed by 6. I was not prepared to get there in time. I texted michael to confirm the closin however Michael didn’t call me until 4:45pm knowing they closed by 6. I was not prepared to get there in time. I texted michael to confirm the closing time and no response. I finally was able to get my husband to take me and my baby after he was off work and the service center was closed. I was severely inconvenienced. My daughters stroller and car seat were in my car. The next day I went up to the dealership they couldn’t find my car and michael didn’t even know who I was. I’m not satisfied at all. More

Great service! I was in and out in a timely fashion and want to thank Jr in Service for being so helpful and friendly. Thank you! want to thank Jr in Service for being so helpful and friendly. Thank you! More

Bought my Jeep when the dealership was Holt and really wasn’t satisfied with the service department. Now that it Classic the service department is really reliable, thorough, friendly and professional. I h wasn’t satisfied with the service department. Now that it Classic the service department is really reliable, thorough, friendly and professional. I have worked with Chris and just recently Michael for servicing and product recall on my 2013 Jeep and these guys were great and very helpful. Thanks a bunch More

My experience with your technician Junior (Juan Garces) was just OK. I truly appreciate the ability to communicate via text, but his messages to me were exclusively reactive, i.e., no proactive updates, no was just OK. I truly appreciate the ability to communicate via text, but his messages to me were exclusively reactive, i.e., no proactive updates, no initiative taken to follow-up with me. Absolutely no problem with the actual service of the vehicle -- great job there. Other comments: -- The reservation for service is meaningless. You know it, I know it, we all know it. I think you'd be better off doing away with the reservation system and just telling me to add two days to the day I brought in my vehicle, and that's when you'll first take a look at it. Honesty is better than bogus exaggeration, e.g., "We're backed up today... bring it in Monday. You won't lose your place in the queue, and I've logged all your details in the system." Yeah, right. -- Morale seems to be low. It's been a long time since I brought my vehicle into Classic Chrysler and not felt like a burden to the service advisory team. I've learned to no longer expect a smile and a warm greeting... nowadays I'm just looking for eye contact, and for someone to talk to me without multitasking on the computer. More

You’re technician Jake was very professional and friendly and did an excellent job. I was pleased with the overall product. I will probably use you guys again. and did an excellent job. I was pleased with the overall product. I will probably use you guys again. More

Pretty fast fixing any issues I have with my truck so far I have no complaints. You guys do good work every time. I appreciate it I have no complaints. You guys do good work every time. I appreciate it More