Classic Chrysler Dodge Jeep Ram Fiat of Arlington

They have always been very nice and helpful every time I’ve taken my vehicle in for service. The service writer has been Johnny on the spot when I pull in. I’ve taken my vehicle in for service. The service writer has been Johnny on the spot when I pull in. More

Friendly reps, Fast service, Clean and Safe waiting areas. New units in show room are nice. areas. New units in show room are nice. More

Horrible customer service and follow-up with major service pricing concerns. 12/2/2021 – I placed an order on mopar site for running boards thru Classic, no response from Classic 12/17/2021 – I service pricing concerns. 12/2/2021 – I placed an order on mopar site for running boards thru Classic, no response from Classic 12/17/2021 – I placed second order online, no response from Classic, even after sending an email inquiry and voicemail. 1/11/2022 – I placed and order for running boards in person at the Classic Parts desk. Was advised I would be called when they came in after a few days. After a week with no response I called and they said the parts were in so I scheduled installation on 1/24/2022 with the service dept. 1/24/2022 – I bring my truck in at 0730hrs for a installation of the running boards and an oil change. I was told the installation would be 1 hour, $165.00 so I decide to wait at the dealership. 3 hours later I am advised by the service rep that the running boards arrived damaged and they would need to order another set priority to be delivered the next day. I wait another hour before my oil change and paperwork are complete. 1/25/2022 – I bring my truck in at 0920 hours to have the new undamaged running boards installed. 1 hour later my service rep advises me my truck is ready and it will be $330, 2 hours of labor even though they only had the truck for 1 hour and I was told previously it would only be 1 hour. About 45 minutes later the corrected paperwork is finally submitted so I can checkout and leave. More

Had no issues with my salesman (Lyon) He went above and beyond. However I very much disliked the financing part. I was paying in Full with a check and yet I had to go to another building and wait for 30 so beyond. However I very much disliked the financing part. I was paying in Full with a check and yet I had to go to another building and wait for 30 someodd minutes to hand the finance specialist a check and sign paperwork to get my temp tag. This was totally unnecessary and could have been streamlined. More

Sales person Lyon went above and beyond. Was very helpful and knowledgeable. Great customer service!! Glad we decided to go there, was recommended by a friend. Was not sure of purchasing a truck there, was a and knowledgeable. Great customer service!! Glad we decided to go there, was recommended by a friend. Was not sure of purchasing a truck there, was a pleasant experience. More

José did a great job on helping me picking up my truck, he was very respectful and always kept me informed. he was very respectful and always kept me informed. More

Had my vehicle two days and a major issue accrued. Took the vehicle back to dealership twice. Finally had to take it to another dealership, pay for a diagnostic, and rent my own rental car. Because they di the vehicle back to dealership twice. Finally had to take it to another dealership, pay for a diagnostic, and rent my own rental car. Because they didn't have any cars availability. Saying they were behind three weeks behind. Finally, when the diagnostic test was done, they tried to blame us. Hopefully they have picked up the vehicle from the other dealership to repair it. It's so sad that they are not standing behind what they sale. I just want my truck repaired. They said it's a as is vehicle but it's not it has under 30,000 miles. I guess they think women are stupid. I'm a disabled veteran, my husband died serving this country. I know where gas and other fluids go! Please stop with the foolishness fix my vehicle. Mark Hall is a professional salesman this isn't his fought. He has been trying to assist me. It's sad when honestly, loyalty, and audacity are running neck and neck. This is straight foolishness. Hopefully they will address and fix this. More

the dealership was professional and friendly. the text system was convenient and easy. My car was returned back to me quickly. system was convenient and easy. My car was returned back to me quickly. More

I am glad I decided to come herevery helpful and lovely I am glad I decided to come here very helpful and lovely people, will always visit. thank you guys I am glad I decided to come here very helpful and lovely people, will always visit. thank you guys More

Chris helped us out and he was awesome! Great customer service and very helpful, would definitely recommend them and appreciate the quick service we received! service and very helpful, would definitely recommend them and appreciate the quick service we received! More