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Classic Buick GMC

Galveston , TX

4.8
612 Reviews

8020 Broadway St

Galveston , TX

77554

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612 Reviews of Classic Buick GMC

April 05, 2024

To begin with the car had to be towed to the Dealership a 2nd. time. 8 days to repair my car & they don't offer loaners, nor did they tell me that I could get a rental & be reimbursed for it. This car is sti More

by mccraryr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick, Tony Hyden
Apr 05, 2024 -

Classic Buick GMC responded

Me McCrary we have already addressed this after your review with Cadillac and you had made the comment that you didn’t want to use Classic anymore so I personally replied to you letting you know we wouldn’t be in contact anymore Continuing to make reviews certainly won’t distract our customers from Coming into our dealership. It best that you find another Cadillac dealer that will meet your expectations Thank you

September 23, 2023

I own a Chevy Bolt which is under the manufacturer recall to replace its battery pack. Nick the service advisor took great care to understand why my car's battery pack was not functioning as it should - he c More

by pcooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Froeschl
August 08, 2023

Drove an hour to this dealership to buy a new truck. We get there and the truck is also 10000 more than advertised. Stay away from changing prices! More

by Customer
Recommend Dealer
No
Employees Worked With
I don't even remember the salesmans name
Aug 08, 2023 -

Classic Buick GMC responded

We do not price over MSRP so not sure what you're saying and not leaving a name OR not knowing who you talked to doesn't help us much. All of our online prices are honored.

Aug 08, 2023 -

Customer responded

No one said you priced over MSRP, i stated that your internet price is NOT the price of the truck!! Your internet price is different than what the salesman told us at the dealership and the price i was emailed from Phillip is different than both the online advertised price and the price listed at the dealership!!!

April 16, 2023

I had a very hard time looking for a car especially as a new immigrant in this country, but Mick was able to help me afford my dream car. I was anxious of going to a dealership because of several bad review More

by gcherryannekaye3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Munoz, Mick McShane
April 15, 2023

Classic is a great dealer for getting a vehicle without a bunch of useless add ons. They’ll try and sell them to you in the financing bundle but you can decline More

by dnnash91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mick McShane
March 25, 2023

Very straight forward no hassle dealership who doesn't tack on unwanted dealer add-ons. Mina and team were a pleasure to deal with! More

by CR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mina Baher
Apr 14, 2023 -

Classic Buick GMC responded

Thank you for taking the time to complete the online review we greatly appreciate, your comments and business as well Have a great day

March 10, 2023

I purchased a truck from Dustin. I got a great deal and the whole experience went as smooth as possible. More

by aaronaarias
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Garner
Apr 14, 2023 -

Classic Buick GMC responded

Thank you for taking the time to complete the online review we greatly appreciate, your comments and business as well Have a great day

March 08, 2023

Justin was very thoughtful and at tentative to me throughout my time with my Bronco order process. He communicated well and within a timely manner. The day of the actual purchase, my wife and I were More

by Avery H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Love
Apr 14, 2023 -

Classic Buick GMC responded

Thank you for taking the time to complete the online review we greatly appreciate, your comments and business as well Have a great day

March 04, 2023

Great buying experience. No BS, no dealer add ons or markups. A majority of the other dealerships in the Houston area try to force you into buying “protection packages” for u More

by Jay756
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Royce Seay
Apr 14, 2023 -

Classic Buick GMC responded

Thank you for taking the time to complete the online review we greatly appreciate, your comments and business as well Have a great day

February 27, 2023

Had a great experience with Mina and Classic Toyota. They don't add extra fees, premiums, or useless packages - pricing was very straightforward. Communication was great and I was in and out with my new More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Munoz, Mina Baher
Apr 14, 2023 -

Classic Buick GMC responded

Thank you for taking the time to complete the online review we greatly appreciate, your comments and business as well Have a great day

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