Classic Buick GMC - Galveston

Absolutely love working with classic. John in finance is the sweetest & Bridget gets it done. Overall everyone that helped me was awesome! So blessed also Michael was huge help!! the sweetest & Bridget gets it done. Overall everyone that helped me was awesome! So blessed also Michael was huge help!! More

Excellent customer service and rapid response to all of my questions and concerns. Definitely made the buying process a lot easier. Overall an excellent experience!! my questions and concerns. Definitely made the buying process a lot easier. Overall an excellent experience!! More

This was by far the best car buying experience ever !! Bridget was OUTSTANDING and very professional. I would highly recommend anyone to stop by and ask for Bridget!! Bridget was OUTSTANDING and very professional. I would highly recommend anyone to stop by and ask for Bridget!! More

Great customer service, Erik was very friendly and Great customer service, Erik was very friendly and answered all of our questions. He gave us his honest opinion and got us in the car we wanted. Great customer service, Erik was very friendly and answered all of our questions. He gave us his honest opinion and got us in the car we wanted. More

They sold me a truck and committed fraud, or were to INCOMPETENT to input the right mileage on a vehicle that was sold to me. I wish I could say just look really hard at the paperwork, or make sure you INCOMPETENT to input the right mileage on a vehicle that was sold to me. I wish I could say just look really hard at the paperwork, or make sure you review something extra good, but that SIMPLY WOULDN'T do anything. They got all my paperwork correct, and then reported to the state that they sold me a "BRANDED" or "SALVAGED" title vehicle. I have held off on making this review, because RYAN the GM at the dealership promised me he would make it right. Only for me to find out later that he pulled some strings with CARFAX , and any other third party vehicle monitoring software still showed the vehicle they sold me as a "SALVAGED" or "BRANDED" title vehicle ... if you want to deal with someone who can't get paperwork correct or report the correct information to your title company, the bank, the state, or whomever. Then by all means this is your place. More

Dealing Don is the man! Me and my girlfriends family have bought numerous vehicles from don. If you're looking for a chevy, gmc, toyota whatever Don is your man! bought numerous vehicles from don. If you're looking for a chevy, gmc, toyota whatever Don is your man! More

Hate to do this, but I Have to change my review. Only to warn people about the horrible service department. DO NOT TAKE YOUR VEHICLES HERE! Love the sales side of classic, I've bought 5 vehicles in 5ish yea warn people about the horrible service department. DO NOT TAKE YOUR VEHICLES HERE! Love the sales side of classic, I've bought 5 vehicles in 5ish years from there. Story time, I upgraded my girlfriend into a 2020 equinox, about a week after I checked the oil, no oil on the dip stick. Soo she goes up to the service department to get a quart of oil put in it, and the service guy Johnathan says oh we can't help you right now bring it back next week.....for a quart of OIL in a car with less than 200 miles on it. I call, talk to Carol, love Carol sadly she no longer works there. She said bring it back and she take care of it. In the background Johnathan chimes in, because I guess he's listening to someone else's call and says "does he know how to check the oil? How did he check the oil". That pissed me off. Looking story short my girlfriend had to take a 2 and a half hour lunch break for a quart of oil. On to my truck, rear window leak ok, waited A MONTH for a loaner..... Took my truck in at 7:30am on a rainy morning Soo they could see the leak. Guess who my service guy was, Johnathan. I was nice and cordial. Dropped the leaking truck with water on my seats off got my loaner and went to work. Told them to go ahead and do my 1 free oil change and tire rotation while they had it.After 5 days I call Johnathan, no answer so I leave a message. Day 6 no call back. Day 7 I call back no answer leave him another message. Day 8 I call Carol who still worked there at the time and guess what, oh your trucks been done it's sitting at the body shop. Transfer to John you can pick it up tomorrow. Next day rolls around I go to get my truck only to find it filthy. I dropped it off on a rainy morning mind you. I received my truck completely covered in dirt. Somebody had gone and done some donuts in my truck.... Scratches all around the truck. The spoiler on top scratched up. Dirty footprints on my seats, driver and passenger seats all the way back and leaned back. Go in to talk to Johnathan about it and ask him if he inspected my truck. He says no. We go outside, I show him the truck, he's like oh we didn't do that...... I'm pissed, I tell him I'll be back after 5pm when I get off work to talk with the service manager since I'm wasting my lunch break to come get my truck. I come in after work and ask Johnathan for my paperwork since I was upset in the condition on my $50,000 truck. He can't give me my paperwork because it has to go to GM. Ok how about the paperwork for my oil change and tire rotation. Nope ain't got it. Ok let's go speak to the manager about the condition of my truck. He wasn't heaven apologetic, he said they would have to get with the body shop manager to figure out who was going to be responsible for scratching the truck. I know for a fact that the trucks paint was perfect because about 3 weeks prior I had to quarantine because I was exposed. Soo I spent 4 days cutting & polishing the paint. To this day still haven't heard anything from anybody, my numerous emails to multiple people haven't been returned. Will I buy another vehicle from classic, maybe. But I will not bring any of my vehicles to thier service department again. Pictures kinda suck I know .... But I love the car buying experience from classic. The salesman and finance guys are the best, I've bought 3 truck and 2 cars from them. But the utter disrespect and just general lack of customer care or service has put a pretty bad taste in my mouth. More

Excellent Customer Service experience. All of the staff worked to get us exactly what we wanted and needed in a new vehicle. Will definitely come back!! worked to get us exactly what we wanted and needed in a new vehicle. Will definitely come back!! More

Great experience, hassle free and such an easy process. Highly recommend Erik Munoz for your sales rep. when buying a car. Very friendly & absolutely knowledgeable and to the point. Highly recommend Erik Munoz for your sales rep. when buying a car. Very friendly & absolutely knowledgeable and to the point. More

He might be on Honda side, but he hooked me up with a sweet ride from Toyota. Best car dealer I’ve ever dealt with! Young and full of energy. Helluva salesman. sweet ride from Toyota. Best car dealer I’ve ever dealt with! Young and full of energy. Helluva salesman. More