Classic BMW
Willoughby Hills, OH
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FOR OUR SECOND BMW IN A ROW FROM CLASSIC VIA LEASE, WE ARE ENJOYING COMING TO YOUR IMMACULATE SHOWROOM, MEETING WITH YOUR KNOWLEDGABLE AND FRIENDLY STAFF AND OVERALL HAVING THE TIMES OF OUR LIVES. YOUR S ARE ENJOYING COMING TO YOUR IMMACULATE SHOWROOM, MEETING WITH YOUR KNOWLEDGABLE AND FRIENDLY STAFF AND OVERALL HAVING THE TIMES OF OUR LIVES. YOUR SERVICES ARE TOPNOTCH AND WE WILL CONTINUE TO THANK YOU BY OUR PATRONAGE. More
We went into the dealership to order a new BMW. We were happy with the sales team and how treated us. We purchased aftermarket products and were very pleased with the service department as well. They eve happy with the sales team and how treated us. We purchased aftermarket products and were very pleased with the service department as well. They even called us after several weeks to make sure we were comfortable with the new car and all of its options. The rating we gave them was deserving of all of their help and support. They made sure of the little things such as a tour of the service area, meeting the service manager and even putting a big ribbon on the car when we picked it up. More
The only problem which I had. When I picked the car up the tire inflate light was on. I had to add 5 pounds to each tire. This is something that should have been check before pickup. The over all experien the tire inflate light was on. I had to add 5 pounds to each tire. This is something that should have been check before pickup. The over all experience was great. I went to another dealerships and could not even get waited on. With the help of Grant and Mike I was able to surprise my wife with her new car for Christmas. They both went over and above to help pull this off. I will recommend classic BMW very highly to everyone. Thanks for everything. Rich Holy More
I enjoyed my buting experience at Classic BMW. Grant was extremely helpful and very responsive throughout the entire process. He was very knowledgable about the product during the sales process and kept me extremely helpful and very responsive throughout the entire process. He was very knowledgable about the product during the sales process and kept me fully updated onthe progress of my car post order. Also, the finance and service teams have been great in my limited exoerience with them. This is my second car purchased from Classic BMW and I always reccommend the dealership as being best in class to friends and family. More
This is my second BMW and working with Teri was an absolute dream. She was able to meet all of my needs and took all the time with me that was needed to work through the various options I had before absolute dream. She was able to meet all of my needs and took all the time with me that was needed to work through the various options I had before I purchased. This was my first time ordering a car from the factory and Teri made the process completely simple. Picking up my car in the showroom with a giant bow on top really just put a smile on my face. A completely easy process and I'm the happy owner of a new BMW because of the hard work of the team at Classic BMW. More
After narrowing my car search down as well my mother's recommendation, I decided to go to Classic BMW. She has purchased two cars in the past 10 years from Classic and has always raved about the quality o recommendation, I decided to go to Classic BMW. She has purchased two cars in the past 10 years from Classic and has always raved about the quality of service. She was right. It was the best experience I've every had at any dealership. Gary made my car shopping experience enjoyable and was easy to work with. Mike was very nice and efficient in processing all of the paperwork. More
Great experience with the sales staff and the service department. All are friendly, professional and responsive. The facilities are first-class all the way. Good selection of cars to choose from and t department. All are friendly, professional and responsive. The facilities are first-class all the way. Good selection of cars to choose from and the dealership is willing to negotiate to keep my business. The service department is wonderful. More
Teri was great! I contacted several other dealers before her, and could tell that she knew her stuff. She treated me well, gave me a good price, and got me the car I really wanted. She gave me confidence to her, and could tell that she knew her stuff. She treated me well, gave me a good price, and got me the car I really wanted. She gave me confidence to do the European Delivery program, and made it work out perfectly! I would definitely work with her again. More
My car buying experience at Classic BMW was fast and easy. Kelly made what is often a grueling process fast and easy. My wife and I were in and out quickly without the usual hassle experienced at car de easy. Kelly made what is often a grueling process fast and easy. My wife and I were in and out quickly without the usual hassle experienced at car dealers. Kelly's follow-up was timely and comprehensive. More
When preparing to purchase my leased vehicle, I asked my mechanic which sales rep to approach. He recommended Ty Whiting. Ty called me to set up an appointment and I was taken aback when I found out that th mechanic which sales rep to approach. He recommended Ty Whiting. Ty called me to set up an appointment and I was taken aback when I found out that this gentleman was actually the new sales manager. Ty made the buying experience as straightforward as possible without an honest deal and no smoke-filled room haggling. He's also kept up with me and gone out of his way to help me out with changing over the registration of this great big-block X5 powerhouse in miscellaneous ways after I moved to another state. It was also very reassuring to be able to choose Bob Gale to work on my vehicle those three years, as I knew my family's safety would be in good hands. While most BMW drivers probably don't concern themselves with such details, Bob was always happy to show me his work and explain what he saw and what he did no matter how routine. If only there was a Classic BMW in Northern Virginia. The service is sorely missed, as the local shop here leaves much to be desired. More
