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Claremont Toyota

Claremont, CA

4.4
4,827 Reviews

601 Auto Center Dr

Claremont, CA

91711

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4,827 Reviews of Claremont Toyota

March 28, 2025

Claremont Toyota provided excellent routine service on my 2021 Corolla. I highly recommend the dealership. More

by LEILANISMITH33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
Mar 31, 2025 -

Claremont Toyota responded

We're thrilled to hear you had an excellent experience with our service team! Thank you for recommending Claremont Toyota—your support means a lot to us. We look forward to seeing you again for your Corolla's future needs! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 28, 2025

There was nothing special about this assembly line like experience. The whole team should be retrained on customer service, More

by BEEAUBREE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know who called I didn’t get help from anyone.
Mar 28, 2025 -

Claremont Toyota responded

It's disappointing to see that we fell short of expectations. Your feedback is valuable to us and allows us the opportunity to improve, which is why we'd like to speak with you at your convenience. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Mar 29, 2025 -

BEEAUBREE23 responded

Just I wanted to reiterate, there was nothing special about the experience at the dealership. The whole team lacks customer service. I literally felt invisible here.

March 27, 2025

the best dealership ive been to. everyones friendly and Danny the salesguy is very cool. More

by MERVINCASUGA07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Reigstad
Mar 31, 2025 -

Claremont Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience at our dealership. Our team, especially Danny, works hard to provide excellent service. We appreciate your support and look forward to seeing you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 27, 2025

I took my Rav Prime in for maintenance and was out within two hours. The service was great. It was quick and easy and my car is running smooth. Thank you Claremont Toyota! More

by POPPI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder, Tony Sanchez
Mar 31, 2025 -

Claremont Toyota responded

We're thrilled to hear about your positive experience with our service team! Quick and efficient maintenance is what we aim for, and we're glad your RAV4 Prime is running smoothly. Thank you for choosing Claremont Toyota! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 27, 2025

When I said I was ready to purchase a car I inquired about and made an appointment I was expecting the car to be ready to go. I wasn't offered to have the car reserved but rather "inventory moves quick" More

by EDRIC.O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrick Bates
Mar 27, 2025 -

Claremont Toyota responded

While glad that we were able to get you into a vehicle, we're disappointed that the process was far from seamless and we could have done a much better job of communicating a couple of different things to you. We appreciate your in-depth feedback, as we'll be using this as a learning tool to better serve prospective buyers in the future. If we can be of any assistance with anything, please don't hesitate to contact us. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 27, 2025

Joey , the fleet manager was spectacular very helpful nice young man. And Orlando The finance manager was excellent too. More

by SB1090745
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joey , Orlando Ramirez
Mar 28, 2025 -

Claremont Toyota responded

We're thrilled to hear about your positive experience with Joey and Orlando. Our team strives to provide top-notch service, and it’s great to know they made a lasting impression. We appreciate your feedback! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 26, 2025

Mal servicio muy mal no sirve para nada me arrepiento ver comprado mi carro ahi More

by MIKEYCIS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Mar 27, 2025 -

Claremont Toyota responded

Lamentamos su insatisfacción y estamos a su disposición si desea hablar sobre cualquier problema que haya tenido. Atentamente, Equipo de Relaciones con el Cliente guestrelations@claremonttoyota.com 909-625-1500

March 26, 2025

Awesome service, made appointment and got in and out quickly. Toyota made recommendations, I approved one and the others for next visit. Thanks to Oscar. Waiting room was good with hot coffee and water. More

by TEY P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vergara
Mar 28, 2025 -

Claremont Toyota responded

Tey, thank you for your fantastic review! We're thrilled to hear you had a smooth experience and enjoyed our waiting room amenities. Oscar will be happy to know his efforts made a difference. We look forward to serving you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 25, 2025

Just to start just to Check-in and took 20 minutes in line. I think when they have an appointment. The appointment card should be checked in first and not just drive ups. More

by PJHPOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn't see any of those people there.
Mar 25, 2025 -

Claremont Toyota responded

Your time is valuable and we're disappointed you were not accommodated in a more timely manner. When you have a moment, please contact us, as we'd like to learn more about when you stopped by, so we can look into what caused this delay. We look forward to speaking with you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 25, 2025

Very fast, friendly & efficient. I feel confident having my car serviced by Claremont Toyota and that they will do a good job. More

by KBEEGHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace
Mar 26, 2025 -

Claremont Toyota responded

Thanks for the fantastic review! We’re thrilled to hear that you had a fast and friendly experience with us. Your confidence in our service means a lot, and we look forward to keeping your car in top shape! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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