City Volkswagen of Evanston

Sold me a new ID. 4 with a broken Carnet module that took me weeks to figure out. Bounced me between the dealer, VW Customer Care, Bosch (a subcontractor) and turned th 4 with a broken Carnet module that took me weeks to figure out. Bounced me between the dealer, VW Customer Care, Bosch (a subcontractor) and turned the car back to me still pending a to-be-delivered software update. I bought local to support local, and regret it. Buy something else somewhere else. More

Maggie was really helpful and help me with all my needs and concerns. Also, Alex was fair and helpful too with the financing part of my experience here. My treatment was so good that I’ll be a returning cu and concerns. Also, Alex was fair and helpful too with the financing part of my experience here. My treatment was so good that I’ll be a returning customer!! More

I had a great experience dealing with Ricky and the Volkswagen of Evanston dealership! They were extremely helpful in walking me through my first time buying a car. Volkswagen of Evanston dealership! They were extremely helpful in walking me through my first time buying a car. More

I was very pleased with my experience at VW Evanston and in particular with Ricky Espino, who sold me the car. He was knowledgeable, patient, thoughtful and went the extra step to explain and show me featur in particular with Ricky Espino, who sold me the car. He was knowledgeable, patient, thoughtful and went the extra step to explain and show me features that would serve me well. I will recommend Ricky to my family and friends, when they need to buy cars. I will certainly come back to him again. Sincerely, Faiza Ayesha Rehman More

ian was great! so helpful and through with helping me chose the right car. can’t recommend enough! so helpful and through with helping me chose the right car. can’t recommend enough! More

Ian was so easy to work with. Awesome communication. Made buying my vehicle super easy Awesome communication. Made buying my vehicle super easy More

From my very first interaction with City Volkswagen of Evanston it has been a pleasure. From my contact with Marcus via phone to schedule my appointment, to the staff readiness when I arrived. My interac Evanston it has been a pleasure. From my contact with Marcus via phone to schedule my appointment, to the staff readiness when I arrived. My interaction with Ricky was great, he provides great customer service, my interaction with my car appraisal; to me completing the deal in finance with Alex. I was handled with compassion and care and I’m grateful. More

It was a great buying experience from start to finish. I highly recommend working with Narcis. I am very happy with my new car. I highly recommend working with Narcis. I am very happy with my new car. More

We had such an amazing experience! My boyfriend was buying a used car, and I initially was going to buy from another dealer, but Narcis here was so helpful and nice. He explained the My boyfriend was buying a used car, and I initially was going to buy from another dealer, but Narcis here was so helpful and nice. He explained the vehicles to me that I was interested in, helped me every second of the way, and wasn't pushy like other dealerships, which I really appreciated. It was my first time buying a volkswagen, and it was a great experience. I will always come back here for any services I need! More

Maggie was absolutely great. Extremely friendly. Followed up with everything we needed. Would recommend her to anyone looking to buy. Extremely friendly. Followed up with everything we needed. Would recommend her to anyone looking to buy. More