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City Volkswagen of Evanston
Evanston, IL
2,299 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,299 reviews
November 29, 2023
Narcis was a great salesperson- very knowledgeable and kind. I would definitely recommend shopping here for your next vehicle! kind. I would definitely recommend shopping here for your next vehicle! More
by nnicolemontoya
November 29, 2023
Narcis was very helpful, friendly, and patient with us while we were purchasing our first VW! He is extremely knowledgeable and offered really helpful advice throughout the process. I would highly recomme while we were purchasing our first VW! He is extremely knowledgeable and offered really helpful advice throughout the process. I would highly recommend Narcis to anyone who would like to purchase a VW in the Chicago area! More
by Ctempest23
Employees Worked With
November 29, 2023
Quick & painless experience overall. Gilbert was great to work with and Marcus & Dennis were very helpful. Gilbert was great to work with and Marcus & Dennis were very helpful. More
by RobertH
November 29, 2023
Drove from out of state and worked with Mario. He was very honest and we came to agreement quickly. Could not be any happier with my experience at City Evanston He was very honest and we came to agreement quickly. Could not be any happier with my experience at City Evanston More
by prip
Employees Worked With
November 28, 2023
Coming here was seamless and kinda fun. Salesman Nate was fantastic in assisting me. He even went the extra mile to bring me multiple cars to check out and even though I was picky he sorted Salesman Nate was fantastic in assisting me. He even went the extra mile to bring me multiple cars to check out and even though I was picky he sorted through my necessities. Thank you Nate for making this easy ! More
by Jmaraffino
Employees Worked With
Jennifer Stewart was very helpful and honest and I appreciated working with her. Thank you, Nathan Harris
November 28, 2023
Honest and friendly sales team. I would recommend this dealership to anyone looking for a Volkswagen. I would recommend this dealership to anyone looking for a Volkswagen. More
by ericm13
November 28, 2023
Ricky was a pleasure working with. I was looking at a vehicle that wasn’t at their lot he went out of his way to make sure they brought it to his store and I drove off the same day I w I was looking at a vehicle that wasn’t at their lot he went out of his way to make sure they brought it to his store and I drove off the same day I went to look. Ricky and the financial team made sure they did what they could to get me in my vehicle. Thank you again More
by ccannon8806
Employees Worked With
November 28, 2023
Excellent customer service. Competent techs and administrative work. Timeliness in getting you in and out of the door. Competent techs and administrative work. Timeliness in getting you in and out of the door. More
by russell.payne
November 28, 2023
Came in and worked with Mario on my purchase. Had a pretty positive experience and would do business here again Had a pretty positive experience and would do business here again More
by Mz
Employees Worked With
November 26, 2023
Ian Roth was fantastic. He provided a truly professional experience as I looked to sell my car to City Volkswagen of Evanston. Ian was extremely diligent and very friendly t He provided a truly professional experience as I looked to sell my car to City Volkswagen of Evanston. Ian was extremely diligent and very friendly to work with. He gave me confidence that I was getting a fair deal for my vehicle! More
by Brentley
Employees Worked With
Ian "E" Roth
