City Volkswagen of Evanston

This is the second time buying from this dealership. Worked with Mario both times. Excellent experience. Will be back for another when the time comes! Worked with Mario both times. Excellent experience. Will be back for another when the time comes! More

Great customer service and very knowledgeable staff. My wife and I really appreciated Gilbert and Ricky who helped choose a car that works best for our family. Thank you so much VW team! My wife and I really appreciated Gilbert and Ricky who helped choose a car that works best for our family. Thank you so much VW team! More

Thank you so much Volkswagen Of Evanston! This has been the smoothest car purchase. Both Ricky and Gilbert assisted me with care and thoughtfulness. 10/10!! This has been the smoothest car purchase. Both Ricky and Gilbert assisted me with care and thoughtfulness. 10/10!! More

Drove from miles away, came in, liked the car, worked out a deal with the salesman. Smooth process a deal with the salesman. Smooth process More

If you are looking for new Volkswagen go see Mario. Very honest and easy to work with. Very honest and easy to work with. More

Gilbert has helped me with multiple vehicle leases. He does a great job and really cares about his clients. He makes the process simple and easy. He does a great job and really cares about his clients. He makes the process simple and easy. More

I love Gilbert! If you have the chance to work with him, do it. Very trustworthy and friendly. If you have the chance to work with him, do it. Very trustworthy and friendly. More

Gilbert and Ricky provided me with an excellent experience - they were both awesome to work with. Coming from Infiniti- I am super happy with the experience and especially with the purchase. Gr experience - they were both awesome to work with. Coming from Infiniti- I am super happy with the experience and especially with the purchase. Great Job Gilbert and Ricky! More

Bought a car recently at City Volkswagen of Evanston. Narcis Agio was the salesperson. It would have cost an absolutely absurd amount to repair my VW GTI. There is a serious problem generally of high rep Narcis Agio was the salesperson. It would have cost an absolutely absurd amount to repair my VW GTI. There is a serious problem generally of high repair expenses. This more or less forced me to buy a new/used car since it was not worth investing in the high cost of repairs. Under these unfavorable circumstances, the actual purchase of the new/used car went well. After making it clear to Narcis what I wanted and that I didn't appreciate pushiness, things went well. He was friendly, polite, and as efficient as could be with the many facets of making the purchase. I would have liked to have avoided the purchase, but since I had little realistic choice, things worked out well. More

Beware buying a used vehicle "As Is" from here. Right headlight as out as well as the left fog lights and a bluetooth issue that should be resolved prior to putting the vehicle on the market. Wrote Right headlight as out as well as the left fog lights and a bluetooth issue that should be resolved prior to putting the vehicle on the market. Wrote and asked if they could help me, the response was: "You can make an appointment with our Service Department to look into the headlight/head unit, but due to the vehicle being sold “As-is”, you will be responsible for any diagnostic fees and repair costs." Inspect everything as good as you can when buying a used vehicle from here or you'll get taken advantage of. More