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City Volkswagen of Evanston
Evanston, IL
2,298 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,298 reviews
December 27, 2023
Came and worked with Mario and ended up buying a new Atlas. Appreciated the hassle free and quickness of the whole process Atlas. Appreciated the hassle free and quickness of the whole process More
by GJ
December 26, 2023
Gilbert and the entire staff at Volkswagen Evanston were a great help and made the entire buying process easy and seamless. a great help and made the entire buying process easy and seamless. More
by Emily Smith
December 23, 2023
Ricky was the actual best. We came in with our 2 year old after a not so great experience at another dealership. Ricky had toy cars, snacks at the ready, a calm and kind dispos We came in with our 2 year old after a not so great experience at another dealership. Ricky had toy cars, snacks at the ready, a calm and kind disposition and never made us feel pressured or rushed. So excited for our new car and I would be sad we don’t get to see Ricky except he invited us back in to get fully trained up on the car. So grateful for his warm, kind, honest, family friendly service. More
by StephK
Employees Worked With
Other Employees :
The woman in finance was also legendary.
December 22, 2023
We came here and work with Mario for a used car. Very good car we buy. Very happy Very good car we buy. Very happy More
by Chnik
Employees Worked With
December 20, 2023
We worked with Mario for a used car purchase. He was honest, kind, and very attentive. Highly recommend He was honest, kind, and very attentive. Highly recommend More
by Vicarg
Employees Worked With
December 19, 2023
Right car, right price, great customer service. Gilbert was amazing as he helped us through the entire process. Really happy we chose City VW of Evanston! Gilbert was amazing as he helped us through the entire process. Really happy we chose City VW of Evanston! More
by Aoverton
Employees Worked With
December 19, 2023
Thank you Mario for providing exceptional service with the purchase of my car. Great people to work with. the purchase of my car. Great people to work with. More
by Blum
Employees Worked With
December 15, 2023
Helpful and knowledgeable about the vehicle. Not a cumbersome buying process. Nice follow up as well Not a cumbersome buying process. Nice follow up as well More
by Car buying man
Employees Worked With
December 15, 2023
I have worked with this dealership for 15+ years because of their incredible professionalism, excellent experience, ease of working out details on a deal, and the outstanding care and help of Narcis A., my of their incredible professionalism, excellent experience, ease of working out details on a deal, and the outstanding care and help of Narcis A., my salesman. Even though I now live in Wisconsin, I still return to this amazing dealership because of Narcis and the exceptional staff., who made my recent purchase so easy. I can't recommend them highly enough!! More
by Julie
December 15, 2023
I was in city Volkswagen at Evanston and bought a 2021 Jetta. Mario was really helpful & considerate. Jetta. Mario was really helpful & considerate. More
by mahapatrasayantan033
Employees Worked With
