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City Volkswagen of Evanston
Evanston, IL
2,298 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,298 reviews
January 21, 2024
Great and personable team members. Ian was outstanding and extremely knowledgeable of the vehicles. Helpful throughout my purchasing experience and would recommend him and the dealersh Ian was outstanding and extremely knowledgeable of the vehicles. Helpful throughout my purchasing experience and would recommend him and the dealership to my family and friends. More
by jgutierreza13
January 20, 2024
I've got 4 VW GTI from this dealer for the last 22 yrs. they use to be bigger ! they use to be bigger ! More
by thawat
January 19, 2024
Had the pleasure of working with Mario. He was extremely quick to answer emails, and when I needed some detailed questions answered, he would take time and give me a call. Very honest, and He was extremely quick to answer emails, and when I needed some detailed questions answered, he would take time and give me a call. Very honest, and you can just tell he enjoys what he is doing. Could not have asked for a better experience. More
by DMC
Employees Worked With
January 18, 2024
The staff was very friendly and professional and helpful that was I buy so many cars that was I buy so many cars More
by Damirduranovic
January 18, 2024
Mr Narcis Agic is a terrific sales person. He spent lots of time explaining features of my new VW Atlas!I have never seen a car rep so courteous and diligent. He has a world of knowledge and p He spent lots of time explaining features of my new VW Atlas!I have never seen a car rep so courteous and diligent. He has a world of knowledge and patience. I would highly recommend him. More
by Edisa Gurkan
Employees Worked With
January 18, 2024
The staff and service at this dealership is always pleasant, professional and offer great customer service! pleasant, professional and offer great customer service! More
by Spring
January 17, 2024
Thanks to Mario and his colleagues for helping me with the purchase of my Tiguan. Tremendous and very efficient staff! the purchase of my Tiguan. Tremendous and very efficient staff! More
by Chaser
January 16, 2024
I worked with Mario on the purchase of my used Jetta. Had a very pleasant experience Had a very pleasant experience More
by CG43
Employees Worked With
January 16, 2024
Gilbert was great help with our first time buy and knew exactly how to help us and search for the right deal and explained every detail of the purchase perfectly. exactly how to help us and search for the right deal and explained every detail of the purchase perfectly. More
by Connor&Abbie
January 12, 2024
Ricky and the entire Volkswagen team gave me the best experience I’ve ever had buying a car! They were super attentive, communicative and solution-oriented to meet my needs. Highly recommend Ricky and h experience I’ve ever had buying a car! They were super attentive, communicative and solution-oriented to meet my needs. Highly recommend Ricky and his expertise and customer service! More
by Heidi
