Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City Volkswagen of Evanston
Evanston, IL
2,298 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,298 reviews
January 29, 2024
Ricky and the entire staff were of the utmost quality. Friendly, thorough, and inviting, I cannot say enough about how pleasant our experience was. This is the place to car shop! Friendly, thorough, and inviting, I cannot say enough about how pleasant our experience was. This is the place to car shop! More
by D N Wenzel
Employees Worked With
January 27, 2024
I'm thrilled to share my positive experience with Ian, who played a pivotal role in helping me lease my new Volkswagen. Ian's expertise and dedication were evident throughout the process. His friendly dem who played a pivotal role in helping me lease my new Volkswagen. Ian's expertise and dedication were evident throughout the process. His friendly demeanor, combined with a deep knowledge of the Volkswagen lineup, made the entire leasing journey smooth and enjoyable. Ian's attention to detail and commitment to customer satisfaction truly set him apart. I highly recommend Ian to anyone seeking a seamless and enjoyable car leasing experience. More
by isaiah.sypher
Employees Worked With
Ian "E" Roth
January 27, 2024
I but car from Mario. Very good experience. I will be back for my next one as well Very good experience. I will be back for my next one as well More
by Ciri
Employees Worked With
January 26, 2024
I had a wonderful experience purchasing a family vehicle from this dealership. Excellent customer service! from this dealership. Excellent customer service! More
by bobbyjburns
January 25, 2024
Ian Roth and the rest of the City Volkswagen team of Evanston team were great! They were pleasant, and they made the process of selling my car easy. They even did everything they could to match my KBB o Evanston team were great! They were pleasant, and they made the process of selling my car easy. They even did everything they could to match my KBB offer after finding out my vehicle was no longer eligible for a KBB Instant Cash Offer. Thanks Ian and team! More
by Jack N.
Employees Worked With
Ian "E" Roth
January 25, 2024
We had such a wonderful experience at City Volkswagen of Evanston. From my first contact with Marcus on the phone to our kind salesman Narcis, we knew we were in good hands throughout the process. Jennifer Evanston. From my first contact with Marcus on the phone to our kind salesman Narcis, we knew we were in good hands throughout the process. Jennifer also clearly explained the financial aspects as well and we were in and out with our purchase in about an hour. We highly recommend them for their honesty, integrity, kindness and are happy to be part of the Volkswagen family!! More
by Daisy Faith
January 24, 2024
Great service buying a new car and getting a deal on my trade in. Fair pricing without having to juggle too much trade in. Fair pricing without having to juggle too much More
by harrygeo
January 24, 2024
While I was getting a little flustered with my current VW, Mario helped me regain some of my trust and I am definitely happier in my new one. VW, Mario helped me regain some of my trust and I am definitely happier in my new one. More
by dudi
January 23, 2024
Ricky made our car leasing experience extremely enjoyable and worked with us to ensure the best options for our family. and worked with us to ensure the best options for our family. More
by AnnieR8
Employees Worked With
January 22, 2024
Had a very good experience here when buying a new Tiguan. Highest remarks for Mario and his team. Highest remarks for Mario and his team. More
by Elil
Employees Worked With
