City Volkswagen of Evanston

Car purchase I was in the market for a new used vehicle and visited the VW dealership in Evanston. My visit there was great, I was assisted by Yoram who answered a I was in the market for a new used vehicle and visited the VW dealership in Evanston. My visit there was great, I was assisted by Yoram who answered all my questions and talked me through the process. Very welcoming atmosphere. I would recommend Yoram to my friends and family. More

Great service- Fast and easy Had my touareg in for routine winter service. Swapping tires and an oil change. Had warning light on and they resolved issue without a delay and made Had my touareg in for routine winter service. Swapping tires and an oil change. Had warning light on and they resolved issue without a delay and made sure the car was safe and secure for my family. Car was returned cleaned and and in perfect shape. More

Very informational and efficient John Gorzelnik was very helpful and nice when we were searching for our car. He was efficient and was able to pick out a car depending on what we told John Gorzelnik was very helpful and nice when we were searching for our car. He was efficient and was able to pick out a car depending on what we told him we wanted in a car. He fully answered all of our questions and provided additional information on other choices to we could make a fully informed decision. We're very happy with our car and very grateful he helped us pick it out. We would definitely work with John again to purchase another car. More

Great car care My recent service at the Autobarn VW service center was efficient - they serviced the car in less time than promised. The staff was helpful and friend My recent service at the Autobarn VW service center was efficient - they serviced the car in less time than promised. The staff was helpful and friendly. And they helped by honoring coupons. More

No hassle no nonsense Explained all options available and not pushed on add-on, high priced vehicles. Friendly and accommodating. Have high regards for Yoram who walked m Explained all options available and not pushed on add-on, high priced vehicles. Friendly and accommodating. Have high regards for Yoram who walked me through on all my options felt part of the family. More

Great personalized service I purchased my Tiguan about three years ago, the advice from my sales team, I have had a couple service advisors and this latest trip for a recall at I purchased my Tiguan about three years ago, the advice from my sales team, I have had a couple service advisors and this latest trip for a recall at Evanston was by far the best. Brayner was the best! My work was completed within the quoted timeframe and successfully. Overall a great experience. More

Dealt with Carvana like a boss I bought my 2016 Golf GTI from Carvana a little over a month ago with almost 20,000 miles on it. Once it was delivered, I decided to go in for the 20k I bought my 2016 Golf GTI from Carvana a little over a month ago with almost 20,000 miles on it. Once it was delivered, I decided to go in for the 20k tune-up a little early. The folks at the Autobarn not only found a major problem with the engine, they also diagnosed a problem with the aftermarket sports package on the vehicle. Carvana uses a 3rd party for insurance claims, and the Autobarn dealt with them like a boss. They kept me up-to-date and well-informed throughout the whole process, and even gave me a few pointers on dealing with the insurance company. Great service, great advice. More

Great Very professional service, very friendly always keep me informed .always know when I’m here the job will get done properly. Keep up the good work Very professional service, very friendly always keep me informed .always know when I’m here the job will get done properly. Keep up the good work More

"Excellent sales representative" Bought a 2017 Jetta last month with Yoram Gorges as the salesman. Car was in great condition (only 15K miles), well maintained, and Yoram was terrifi Bought a 2017 Jetta last month with Yoram Gorges as the salesman. Car was in great condition (only 15K miles), well maintained, and Yoram was terrific--well-informed, fair, low-key, quickly responsive to questions and requests. A model sales representative. More

Very good They explain everything wrong that was happening to the care and they give you very good high service. And they bring back your car in good condition. They explain everything wrong that was happening to the care and they give you very good high service. And they bring back your car in good condition. More