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City KIA of Greater Orlando

Orlando, FL

4.5
4,911 Reviews
Call Dealership (855) 791-3984
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9550 S Orange Blossom Trl

Orlando, FL

32837

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4,911 Reviews of City KIA of Greater Orlando

June 14, 2026

The dealership did what the dealership is supposed to do I was satisfied with the dealership and service department. What I don't appreciate is the constant,annoying barrage of texts, emails and calls wonde More

by Hiattrussell5
Recommend Dealer
Yes
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Jun 15, 2026 -

City KIA of Greater Orlando responded

We are grateful you took the time to share your thoughts, and we are pleased to hear the visit and service department met your expectations. Your feedback regarding follow up communication is noted and appreciated.

June 14, 2026

This is the 2nd vehicle I've purchased with Manuel and I'm more pleased than the 1st time! He listened to the upgrades I wanted and found my perfect vehicle. More

by ANJ.LANCE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Nunoz, Gabriel Polanco
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Jun 14, 2026 -

City KIA of Greater Orlando responded

It’s great to welcome you back for your second Kia Sorento. We’re happy our team listened to your upgrade goals and delivered the perfect match. Gabriel will be delighted to hear how pleased you are with this purchase.

June 14, 2026

My experience with the dealership was very good. Tony was professional, helpful, and made the whole process smooth and easy. I’m very satisfied with the service. More

by eduardocabrallima
Recommend Dealer
Yes
Employees Worked With
Tony
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Jun 14, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to know your Kia Carnival received smooth, professional service. We’re pleased our team made the process easy and helpful. Thank you for sharing your satisfaction with our service.

June 14, 2026

Good Puntuales, amigables, claros y precisos al explicar lo realizado al vehículo. Buena y concreta comunicación More

by FABIGU17
Recommend Dealer
Yes
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Jun 15, 2026 -

City KIA of Greater Orlando responded

Nos alegra mucho recibir su reseña. Es gratificante saber que el equipo pudo brindarle una atención puntual, amigable y con una comunicación clara sobre el trabajo realizado en su vehículo. Nuestro equipo espera con gusto ser su destino de confianza para el cuidado de su automóvil.

June 13, 2026

Bryan was very attentive and thorough. He set up a Lyft for us to take us to the mall. Great service! More

by GMB
Recommend Dealer
Yes
Employees Worked With
Bryan Cain
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Jun 14, 2026 -

City KIA of Greater Orlando responded

We’re pleased to hear our attentive approach during your Kia service and the Lyft arrangement made your day easier. Thank you for the five-star rating. We look forward to assisting you again.

June 13, 2026

Smooth process, was able to diagnose and fix the issue I was having with my vehicle. German was clear with what was going on and helpful. More

by Alex Ortega
Recommend Dealer
Yes
Employees Worked With
German
Print
Jun 14, 2026 -

City KIA of Greater Orlando responded

We’re happy to hear the service process went smoothly and our advisor provided clear, helpful information. It’s great your Kia Sorento issue was diagnosed and resolved efficiently. Thank you for sharing your experience.

June 13, 2026

Friendly, plenty of staff, I shared I wanted to be out before 11:00 am and I was More

by isabellajohnston1008
Recommend Dealer
Yes
Employees Worked With
Juan
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Jun 13, 2026 -

City KIA of Greater Orlando responded

Thank you for letting us service your Kia Sportage. We’re happy our friendly team and ample staffing had you on your way by 11:00 am. We appreciate your trust in us and look forward to serving you again.

June 13, 2026

Satisfecho con la atencion de Juan, pero un poco disatisfecho por algunas cosas que encontre en mi vehiculo More

by NORBERTO.SARRIERA16
Recommend Dealer
Yes
Employees Worked With
Juan castillo
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Jun 15, 2026 -

City KIA of Greater Orlando responded

We are very happy to har that Juan provided you with such a positive experience. Please don't hesitate to reach out to us directly if you need any further assistance. We sincerely value your business and look forward to your next visit.

Jun 15, 2026 -

City KIA of Greater Orlando responded

Agradecemos que se haya tomado el momento de compartir su experiencia. Nos alegra saber que Juan pudo brindarle una atención que fue de su agrado. Sin embargo, lamentamos que algunos detalles del vehículo no hayan cumplido con sus expectativas. Si gusta contactarnos, buscaremos la manera de hacer las cosas bien.

June 13, 2026

Customer Service was great they were very attentive and kind willing to help in all aspects More

by paparazzieguy
Recommend Dealer
Yes
Employees Worked With
Don't remember sorry but he was awesome ??
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Jun 13, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to know your Kia Sorento service visit was handled with such attentiveness and kindness. Our team was happy to assist you in every aspect. We look forward to helping you again soon.

June 13, 2026

Excelente servicio, atentos ante todo muy buena comunicación La atención súper atentos, el servicio impecable atentos ante cualquier requerimiento More

by jhoselin1922
Recommend Dealer
Yes
Employees Worked With
Jay
Print
Jun 13, 2026 -

City KIA of Greater Orlando responded

We’re delighted our attentiveness and clear communication made your KIA Sportage service experience impeccable. Thank you for the outstanding rating, and we look forward to assisting with any future needs.

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