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City KIA of Greater Orlando

Orlando, FL

4.5
4,911 Reviews

9550 S Orange Blossom Trl

Orlando, FL

32837

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4,911 Reviews of City KIA of Greater Orlando

June 16, 2026

Everything went very well during my visit to the dealership. The staff was friendly, professional, and kept me informed throughout the service process. They completed the maintenance on my vehicle i More

by MANUELBITAR
Recommend Dealer
Yes
Employees Worked With
Bryan
Jun 16, 2026 -

City KIA of Greater Orlando responded

We’re grateful you let us know how smoothly your visit went. Our staff takes pride in keeping you informed and completing your Kia Sorento maintenance on time with close attention to detail. We look forward to helping you again whenever you need service.

June 16, 2026

Clear communication Easy to work with Kept me informed Happy to work with Kept our experience as pleasant as possible More

by Hollyhaszeal
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 16, 2026 -

City KIA of Greater Orlando responded

Thank you for highlighting our communication and service. It’s great to know we kept you informed and made the process pleasant. We appreciate your trust in us and your Kia.

June 16, 2026

They were pretty professional, and I had a good experience with Sammy He was very attentive and answered all my questions More

by HUGHESVASHTI
Recommend Dealer
Yes
Employees Worked With
Sammy
Jun 16, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience. We’re glad our team’s professional approach and attentiveness made your Kia Sportage purchase smooth and all your questions were answered. We appreciate your feedback and look forward to serving you again.

June 16, 2026

Was a very easy process. Was in and out in a timely matter and allowed me to enjoy a day off of work More

by MILLER.JASON2125
Recommend Dealer
Yes
Employees Worked With
Oscar
Jun 16, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your experience with your Kia. We’re glad the service process was smooth and efficient enough to let you enjoy your day off. We look forward to assisting you again whenever you need us.

June 16, 2026

⭐⭐⭐⭐⭐ I had a great experience at City Kia. The team was professional, friendly, and took the time to explain the maintenance my vehicle needed. They helped me put together a service package th More

by mr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel and Karen
Jun 16, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear that our team’s clear communication and maintenance planning made your Kia Telluride service a seamless experience. We’re glad we could help you prioritize essential work and outline future visits. We look forward to welcoming you back for your next service.

June 16, 2026

When things were not right they fixed it Murphy is honet I just like city kia More

by JL6
Recommend Dealer
Yes
Employees Worked With
Murphy and phelipe
Jun 16, 2026 -

City KIA of Greater Orlando responded

It’s rewarding to know we could make things right with your Kia Soul and that our honesty stood out. Thank you for sharing your feedback and for choosing us.

June 16, 2026

Very easy to make an appt. Dan was very helpful and kind. He got us in and out in about an hour. More

by KRISTAS1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Jun 16, 2026 -

City KIA of Greater Orlando responded

It’s great to hear scheduling an appointment was simple and that our service advisor helped make your visit efficient. We appreciate you choosing Kia for your Sportage service and look forward to serving you again.

June 16, 2026

He was very attending, helped us to choose the best vehicle for our needs And helped a lot with our negotiations More

by MARCELOPRR
Recommend Dealer
Yes
Employees Worked With
Felipe Rocha, Felipe Rocha
Jun 16, 2026 -

City KIA of Greater Orlando responded

Thank you for your five-star review. We’re thrilled Felipe could assist you in finding the ideal Kia Sorento and support you through the negotiations. Congratulations on your new ride and enjoy every drive.

June 16, 2026

The service was not the best. I’m not sure if it was because of the time of day, but the staff did not seem very friendly or welcomin. More

by Caryepcom
Recommend Dealer
Yes
Employees Worked With
The car was delivered dirty. The beige seats had black marks, there were fingerprints on the doors, and the A/C was set to full blast when I picked it up. That’s why I rated the experience a 4
Jun 16, 2026 -

City KIA of Greater Orlando responded

Thanks for sharing about your experience with City KIA of Greater Orlando. We appreciate your business and this feedback. We hope to see you again soon!

June 16, 2026

Nice welcome and friendly team. The texts were very helpful while waiting for the work to be done, no pressure to do extra work More

by lacosta
Recommend Dealer
Yes
Employees Worked With
Oscar Platt who was excellent!
Jun 16, 2026 -

City KIA of Greater Orlando responded

Thank you for letting us know that our team made you feel welcome and supported during your Kia Seltos service. We’re happy to hear the updates via text kept you informed and that you felt comfortable throughout with no added pressure. We appreciate your feedback and look forward to assisting you again.

Jun 16, 2026 -

City KIA of Greater Orlando responded

Thank you for writing to us about your experience! It's great to hear the team made you feel welcome and that the communication throughout your visit kept everything feeling smooth and pressure-free. Please let us know if we can be of any help to you in the future.

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