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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,654 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,654 reviews

March 24, 2026

Jay was very helpful. He explained everything He was the most attentive rep I have worked with at this shop. More

by Michaelbentonfamily
Recommend Dealer
Yes
Employees Worked With
Jay
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Mar 24, 2026 -

City KIA of Greater Orlando responded

Thank you for your wonderful review! Offering thorough and efficient service is so important to us, and we are glad Jay provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

March 24, 2026

I was greeted immediately upon arrival and the staff was very friendly. Jay helped me understand the services I was receiving without any pressure to purchase them. He was very communicative and friendly! More

by Evie5719
Recommend Dealer
Yes
Employees Worked With
Jay in service
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Mar 24, 2026 -

City KIA of Greater Orlando responded

We appreciate your positive review! It is always our goal to ensure our guests are comfortable with their visit and we are glad that Jay was kind and helpful. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 23, 2026

Excelente servicio gracias Daniel por su atención, mi carro quedó perfecto y todo en poco tiempo! More

by Yeraldinebaza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
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Mar 24, 2026 -

City KIA of Greater Orlando responded

Gracias por su evaluacion positiva! Nos complace saber que Daniel le haya brindado un servicio de primer nivel. Es un placer ayudarle en todo lo posible. Mil gracias!

March 23, 2026

Franz was great friendly. He was patient and worked with me to find the best option More

by ROEISHAMILLS
Recommend Dealer
Yes
Employees Worked With
Franz
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Mar 23, 2026 -

City KIA of Greater Orlando responded

We’re glad our service team took the time to find the best solution for your Kia Sportage. Thank you for sharing your experience. We look forward to assisting you again.

March 23, 2026

Juan was extremely efficient, attentive, kind, and patient. He has a great ability to interact with customers and clearly explains every detail of the vehicle I was considering. More

by jessicazayascamacho
Recommend Dealer
Yes
Employees Worked With
Juan Sabogal
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Mar 23, 2026 -

City KIA of Greater Orlando responded

We appreciate you noting how our staff delivered clear, efficient explanations of your new Kia Sportage. It’s wonderful that you felt attended to with patience and care. We look forward to assisting you again soon.

March 23, 2026

They're really care about their customers when your car need service they will provide you with uber and food that's awesome More

by NAVAUGHNDAVIS
Recommend Dealer
Yes
Employees Worked With
Franko
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Mar 23, 2026 -

City KIA of Greater Orlando responded

It’s great to hear our Uber rides and meal service made your Kia Sorento maintenance visit more convenient. Thank you for the five-star review and for trusting us with your Kia.

March 23, 2026

Excellent Everything was excellent, very professional , respectful and courteous treatment from Abel . Excellent service More

by MARIAORTEGA0929
Recommend Dealer
Yes
Employees Worked With
Abel
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Mar 23, 2026 -

City KIA of Greater Orlando responded

Thank you for highlighting the professional, respectful, and courteous treatment you experienced. We’re delighted your Kia service went so smoothly. Please reach out whenever you need assistance again.

March 23, 2026

Great Jay was very courteous and kept me well informed as to my service and what was needed on my car More

by nyasha.seale
Recommend Dealer
Yes
Employees Worked With
Jay Torres
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Mar 23, 2026 -

City KIA of Greater Orlando responded

Thanks for the 5-star rating! We’re glad we could provide courteous service and keep you informed about your Kia EV9’s maintenance needs. We appreciate your trust in us.

March 23, 2026

I went for a oil change and part recall Jay was very help and was able to have the car done by the time I needed so I could do the 3 hour drive to get my daughter on time he's very good at what he does. More

by mommahoneycutt420
Recommend Dealer
Yes
Employees Worked With
Jay
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Mar 23, 2026 -

City KIA of Greater Orlando responded

We’re pleased your Kia Sportage was ready in time for your three-hour drive following the oil change and recall service. Our team focuses on working efficiently so you can head out confidently. Thank you for sharing your five-star experience and safe travels.

March 23, 2026

On time, he told me about the time the car will be ready and it meets the time. The Breakfast ticket he gave me, and the process he told me about to inspect the car and communication was very good More

by VLAUREANOABRAMS
Recommend Dealer
Yes
Employees Worked With
Juan
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Mar 23, 2026 -

City KIA of Greater Orlando responded

Great to hear your Kia was ready right on schedule and that our timeline met your expectations. We’re pleased the breakfast ticket and detailed inspection overview made your visit more convenient. Thank you for highlighting our clear communication and sharing your feedback, and we look forward to assisting you again.

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