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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,653 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,654 reviews

March 26, 2026

Remarkable professionalism and dedication to making me feel comfortable with my decision. Myles went above and beyond. More

by MARILYNTLUFT
Recommend Dealer
Yes
Employees Worked With
Myles
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Mar 26, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear you felt confident in choosing your Kia. Our team is dedicated to providing attentive support that puts you at ease. Thank you for the perfect rating.

March 26, 2026

Friendly, listened well and tended to our needs No nonsense and walked out with the car we wanted More

by EDITH2222
Recommend Dealer
Yes
Employees Worked With
Rosanna
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Mar 26, 2026 -

City KIA of Greater Orlando responded

Great to hear our team listened carefully and made the process straightforward so you could drive away with the car you wanted. Thank you for the 5-star rating. We look forward to helping you again.

March 26, 2026

Experience was great Technician was courteous and kept us informed. Work wascometed on time. completed on time More

by pljohn20744
Recommend Dealer
Yes
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Mar 26, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to know our technician provided courteous service and kept you informed every step of the way. We’re pleased your Kia service was completed on schedule. Thank you for your positive feedback and for choosing us.

March 26, 2026

We walked in and immediately greeted by Samer. He was very pleasant and helpful. He understood our needs and was able to get us into the vehicle we wanted and helped us work through accessories/ad More

by SPLYLE65
Recommend Dealer
Yes
Employees Worked With
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samer Ezzi
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Mar 26, 2026 -

City KIA of Greater Orlando responded

We’re delighted Samer greeted you promptly and helped you find the right Kia with the accessories you wanted. Thank you for trusting us with your first Kia purchase. Enjoy driving your new Kia.

March 26, 2026

Excellent service Very nice attitude and friendly staff Very understanding staff and willing to help you More

by Ived.meneses
Recommend Dealer
Yes
Employees Worked With
Jay
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Mar 26, 2026 -

City KIA of Greater Orlando responded

We’re delighted our staff’s friendly, understanding attitude made your Kia Sorento service a positive experience. Thanks for sharing your feedback.

March 26, 2026

Josh is excellent! Great customer service and attention to detail. Will return to the dealership for sure! More

by Dennis S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, service
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Mar 26, 2026 -

City KIA of Greater Orlando responded

Thank you for highlighting our customer service and attention to detail. We look forward to providing the same great care for your Kia on your next visit.

March 26, 2026

Franco was very helpful with getting my vehicle fixed and keeping me updated with the car More

by Knelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco service department
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Mar 26, 2026 -

City KIA of Greater Orlando responded

It’s great to receive your 5-star rating and to know our service team kept you updated on your Sorento. We appreciate the opportunity to care for your vehicle. Let us know whenever you need further assistance.

March 25, 2026

It used to be better but now You need to be prepared for long waiting times, with no ride option, no snacks, no courtesy at all. More

by DENISE.SVASCONCELOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Diaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2026 -

City KIA of Greater Orlando responded

Denise, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 25, 2026

They worked extremely well with my car. Josh helped me out with my flat tire and was able to help me early in the morning. He answered my call asap More

by JAMILETTECARDONA
Recommend Dealer
Yes
Employees Worked With
Josh
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Mar 26, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your positive review. We are glad Josh took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 25, 2026

All good, very please with the services and over all attention to me and my car More

by VASQUEZCAROLINAMOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2026 -

City KIA of Greater Orlando responded

We appreciate your positive feedback on the Kia Soul service. It’s wonderful to know our team’s attention to you and your vehicle stood out. If there’s ever anything more we can do for you here in Orlando, please let us know.

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