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City KIA of Greater Orlando

Orlando, FL

4.5
4,653 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,653 reviews

March 27, 2026

When I first came here to buy a car. They treated me fair.And the service is 100%Thanks guys More

by kevinka.14617
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Daniel. Service rep
Mar 27, 2026 -

City KIA of Greater Orlando responded

Thank you for choosing us for your Kia K4 purchase and service. We’re glad the buying process felt fair and that our service met your expectations. We appreciate your feedback and look forward to assisting you again.

March 27, 2026

I find City Kia to always be professional and efficient. The staff is always pleasant. More

by chasedila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 27, 2026 -

City KIA of Greater Orlando responded

We’re glad to hear our team delivered professional and efficient service for your Kia Telluride. Thank you for pointing out how pleasant our staff was to work with. We look forward to assisting you again.

March 27, 2026

Quick, easy, and efficient. The experience was quick, easy to schedule and complete, there was little guess work or effort on my part. More

by treyg.flowers
Recommend Dealer
Yes
Mar 27, 2026 -

City KIA of Greater Orlando responded

Thank you for letting us know how smooth your Kia service visit was. We’re glad scheduling and completing everything felt effortless. We look forward to helping with your vehicle’s care again.

March 27, 2026

Fast and easy They were fast and did a great job with my vehicle answer all my questions More

by Lmy1291
Recommend Dealer
Yes
Mar 27, 2026 -

City KIA of Greater Orlando responded

We appreciate you sharing your experience. Our team is glad the service on your Kia Telluride was efficient and your questions were answered. Please reach out if you need anything else.

March 27, 2026

The visit was very easy and quick. And not confusing at all for first time car owners like myself. Daniel was very nice and kind and very informative with everything going on with the More

by PAOLA.LOPEZ3582
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro
Mar 27, 2026 -

City KIA of Greater Orlando responded

Thank you for your review. We’re happy to hear that the service visit was smooth and straightforward for a first-time car owner. Our team is committed to clear communication and efficient service, and we look forward to assisting you and your KIA again.

March 27, 2026

Thoughtful, courteous and efficient Gas and breakfast was distributed to me. Also professional, thoughtful, courteous, and efficient. More

by SAMMORE
Recommend Dealer
Yes
Employees Worked With
Adel Cruz
Mar 27, 2026 -

City KIA of Greater Orlando responded

We’re pleased that our team could provide a courteous and efficient experience, including offering gas and breakfast during your service visit. Thank you for choosing us for your Kia Sportage service and sharing your feedback.

March 26, 2026

Knowledgeable, respectful, courteous and responsive As soon as i arrived they immediately took my car and i was taken to the customer room while getting all the details of what i was experiencing w my car More

by mildredfernandez2013
Recommend Dealer
Yes
Employees Worked With
Oscar Platt, Daniel and Hector service manager
Mar 27, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing how our team promptly took in your Kia Sorento and guided you to the customer lounge while gathering details. We’re glad our knowledge and responsiveness made your visit smooth and look forward to helping you again.

March 26, 2026

Tony is the best great customer service knows what he's talking about and great communication skills i recommend tony for a service advisor to anyone!!! More

by MISAELEXPRESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 27, 2026 -

City KIA of Greater Orlando responded

We’re thrilled to hear our service advisor provided clear communication and expert guidance, and that our work on your Kia met your expectations. Thank you for recommending our service team.

March 26, 2026

The wait was far too long for the type of work I was having done. More

by jazzylu23
Recommend Dealer
No
Mar 30, 2026 -

City KIA of Greater Orlando responded

We're sorry to hear about your experience. Your business is truly appreciated and we apologize for the wait.

March 26, 2026

Remarkable professionalism and dedication to making me feel comfortable with my decision. Myles went above and beyond. More

by MARILYNTLUFT
Recommend Dealer
Yes
Employees Worked With
Myles
Mar 26, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear you felt confident in choosing your Kia. Our team is dedicated to providing attentive support that puts you at ease. Thank you for the perfect rating.

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