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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,653 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,653 reviews

March 31, 2026

The service was quick and very kind. They answered all our questions honestly. I also won a prize in the wraffle that was fun. More

by RGDELGADOVELEZ
Recommend Dealer
Yes
Employees Worked With
Cintia Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2026 -

City KIA of Greater Orlando responded

We’re delighted that Cintia and our team provided prompt, friendly service and answered all of your questions. Congratulations on winning the raffle prize, and enjoy your new Kia Seltos.

March 31, 2026

Excellent work Every time I go, the service is very friendly, and they make me feel very comfortable. More

by Doryba15
Recommend Dealer
Yes
Employees Worked With
Franco
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Mar 31, 2026 -

City KIA of Greater Orlando responded

It’s great to hear that each time you bring in your Kia Sportage, our team makes you feel comfortable with friendly service. Thank you for trusting us with your maintenance. We look forward to welcoming you back soon.

March 31, 2026

Everything went well. Always a long wait for service but you offer a ride if needed and breakfast! More

by CORDESBC
Recommend Dealer
Yes
Employees Worked With
Tony
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Mar 31, 2026 -

City KIA of Greater Orlando responded

Thank you for the 5-star rating and for sharing that everything went smoothly. We appreciate your patience during the wait and are glad our ride and breakfast helped make the visit more comfortable. We look forward to assisting you with your next Kia service.

March 30, 2026

Super eficientes buen servicio Super eficientes y ecxelenyte servicio muy buena atencion y servicio Super eficientes y ecxelenyte servicio muy buena atencion y servicio Daniel Super stento More

by maraliz067
Recommend Dealer
Yes
Employees Worked With
No idea ?????
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Mar 31, 2026 -

City KIA of Greater Orlando responded

It’s great to hear our efficient team and attentive service made your Kia Sorento visit a positive experience. Thank you for the five-star feedback, and we look forward to helping you again.

March 30, 2026

Fast efficient and informative as well as accommodating With such a huge cost of a potential engine replacement Antonio assured us that he would do what was necessary to address the issue. Being the engine More

by DWAYNE.ORE
Recommend Dealer
Yes
Employees Worked With
Antonio
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Mar 31, 2026 -

City KIA of Greater Orlando responded

We’re pleased our service team could address your Kia’s engine concern with timely updates and accommodating care. The lifetime warranty, replaced engine, and courtesy transportation helped minimize downtime and kept you moving.

March 30, 2026

Great but the auto glass guys were very pushy, did not like that Daniel was perfect though, great guy and good communicator More

by MIKETORRES01
Recommend Dealer
Yes
Employees Worked With
Daniel
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Mar 31, 2026 -

City KIA of Greater Orlando responded

Mike, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City KIA of Greater Orlando!

March 30, 2026

Great but the auto glass guys were very pushy, did not like that Daniel was perfect though, great guy and good communicator More

by MIKETORRES01
Recommend Dealer
Yes
Employees Worked With
Daniel
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Mar 31, 2026 -

City KIA of Greater Orlando responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City KIA of Greater Orlando. We look forward to having you as one of our valued customers for many more years to come!

March 30, 2026

Whenever I come there, I look for Juan. He's the nicest guy. He tells me exactly what I need but he doesn't overcharge me. If I'm having financial challenges, he works with me. The service More

by JGAVIN69
Recommend Dealer
Yes
Employees Worked With
Juan
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Mar 30, 2026 -

City KIA of Greater Orlando responded

We appreciate you sharing your experience with our team and your Kia Sportage. We’re glad our Orlando service department can provide quick, reliable maintenance at fair prices. Thank you for your trust and we look forward to helping you again.

March 30, 2026

Quick and easy. .Samer greeted me with a nice smile, Very professional! Samer understood I was not feeling well and I was on a time crunch. Aisha, with accessories de More

by EWBURSE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesenia Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joan C. with finance aka JC.
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Mar 30, 2026 -

City KIA of Greater Orlando responded

We’re delighted your new Kia Sportage purchase went smoothly. It’s great that Samer and our team could respect your schedule and explain how extra payments can reduce your loan principal. Enjoy your Sportage and we look forward to assisting you at your September service appointment.

March 30, 2026

Very professional Manuel Muñoz took care of us from start to end, he made it easy for us to purchase the vehicle and we left happy. More

by JESSE.CAPOTE11
Recommend Dealer
Yes
Employees Worked With
Manuel Muñoz
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Mar 30, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear our team’s professional support made your purchase smooth from start to finish. We’re delighted you left happy with your experience. Congratulations on your new Kia!

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