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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,475 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,475 reviews

March 15, 2026

Excellent service and very good customer service From the moment you enter the dealership, you can see the attentiveness of the welcoming staff. More

by GSWSJESUSDOMINGUEZ
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
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Mar 15, 2026 -

City KIA of Greater Orlando responded

It’s great to hear how attentive our team was from the moment you arrived. We’re pleased our service for your Kia met your expectations. Please reach out if you need any further assistance.

March 15, 2026

Sebastian Molsave was the best. Recommend 100% and also all personnel was great love it!!!! More

by JESSICA.MELENDEZ15
Recommend Dealer
Yes
Employees Worked With
Sebastian Monsalve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Monsalve
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Mar 15, 2026 -

City KIA of Greater Orlando responded

It’s great to hear you’re enjoying your new Kia Sportage and that Sebastian and our team exceeded your expectations. Thank you for recommending us and for your kind remarks about the staff. Please let us know anytime we can assist you again.

March 15, 2026

I have been their client for more than 10 years. Excellent service and Manuel is phenomenal. This is the second car I purchase from him and he just goes above and beyond for his clients More

by alexandra.vazquez
Recommend Dealer
Yes
Employees Worked With
Manuel Muñoz
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Mar 15, 2026 -

City KIA of Greater Orlando responded

Thank you for being a valued client for more than a decade. We’re glad our team could deliver phenomenal service and earn your trust again with your new Kia. We look forward to serving you in the years ahead.

March 15, 2026

They give you an appointment and it takes 3:45 minutes to deliver the vehicle unit More

by Carlos.rivera7230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Anil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2026 -

City KIA of Greater Orlando responded

Thank you for choosing City Kia of Greater Orlando's service department. We apologize for the time it took to deliver your vehicle. Please don't hesitate to let us know if we can be of further assistance.

March 15, 2026

Excelent Buen trato, excelencia en el servicio Cumplimiento en el tiempo de servicio, muy amables More

by CHACONCO61
Recommend Dealer
Yes
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Mar 15, 2026 -

City KIA of Greater Orlando responded

We appreciate you highlighting our team’s friendly approach and punctual service. We’re thrilled the service on your Kia met your expectations. Thank you for the 5-star feedback, and we look forward to your next visit.

March 15, 2026

Amazing dealership. The service department is ran like a well-oiled machine. Dropped my car off and they ordered a complimentary Lyft ride for me home and back to the de More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in sales
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Mar 15, 2026 -

City KIA of Greater Orlando responded

Thank you for highlighting how smoothly our service department handled your Kia and arranged the Lyft rides. We’re pleased that timely updates removed any uncertainty during the repair process. We look forward to assisting you again whenever your Kia needs service.

March 15, 2026

Effective and efficient Excellent waiting room. Breakfast offered by Franco and I accepted. Excellent breakfast and service. More

by MOTTARAFAEL227
Recommend Dealer
Yes
Employees Worked With
Franco Papagano
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Mar 15, 2026 -

City KIA of Greater Orlando responded

It’s great to hear that our waiting area and complimentary breakfast made your visit more comfortable. We’re pleased to have provided efficient service for your Kia Sorento. Thank you for choosing us for your Kia Sorento service.

March 15, 2026

Whenever I have had Frank, there were no problems. He is curteous, professional and represents Kia really well. More

by Koi3912
Recommend Dealer
Yes
Employees Worked With
Frank Popagno
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Mar 15, 2026 -

City KIA of Greater Orlando responded

Thank you for the five-star rating and for sharing your positive experience. We’re pleased our service team provided courteous, professional support with every visit. We look forward to assisting you again.

March 15, 2026

I had a good experience Once they realized that my wife dropped off the car and left and I let Daniel know I was there to pick he had me in and out in 20mins. More

by KMB284
Recommend Dealer
Yes
Employees Worked With
Daniel landeiro
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Mar 15, 2026 -

City KIA of Greater Orlando responded

It’s great to hear that your visit went so smoothly. We’re glad our service team had your Kia Sorento in and out in just 20 minutes. Thank you for choosing us for your service needs.

March 15, 2026

Checked in in a timely manner. Abel got me a Lyft to my choice of restaurant and back to the dealership so I didn't have to sit there for the whole appointment. It took much longer More

by TANAXMARIE.1
Recommend Dealer
Yes
Employees Worked With
Abel.
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Mar 15, 2026 -

City KIA of Greater Orlando responded

We’re glad our timely check-in and arranging a Lyft ride let you enjoy a meal instead of waiting here. We apologize the visit took longer than planned and appreciate your patience. It’s great to hear your Kia Sportage is running well and the tire pressure light stayed off after filling it.

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