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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,653 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,653 reviews

March 31, 2026

Great experience overall. Abel took care of everything with my vehicle in a timely manner. More

by Hurst1616
Recommend Dealer
Yes
Employees Worked With
Abel
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Mar 31, 2026 -

City KIA of Greater Orlando responded

We’re thrilled to hear the service on your Kia Telluride was handled promptly and smoothly. Thank you for trusting our team with your vehicle. We look forward to assisting you again!

March 31, 2026

Excellent service Excellent service the advisor take a good care of my car ?? and he make a real good Job ,im so happy with the service More

by drjayblanch2025
Recommend Dealer
Yes
Employees Worked With
E J
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Mar 31, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to know your service advisor took such attentive care of your Kia. We’re delighted you’re pleased with the quality of work. Thank you for trusting us with your service.

Apr 01, 2026 -

drjayblanch2025 responded

Thevserv I cevat city kia was excellent in all matters

Apr 01, 2026 -

drjayblanch2025 responded

Excellent and exceptional

Apr 01, 2026 -

drjayblanch2025 responded

Excellent

Apr 01, 2026 -

drjayblanch2025 responded

Excellent

Apr 01, 2026 -

drjayblanch2025 responded

Best quality of service ever

Apr 01, 2026 -

drjayblanch2025 responded

This advisor its excellent

Apr 01, 2026 -

drjayblanch2025 responded

Excellent service

Apr 01, 2026 -

drjayblanch2025 responded

Excellent

Apr 01, 2026 -

drjayblanch2025 responded

Excellent

Apr 01, 2026 -

drjayblanch2025 responded

Excellent

March 31, 2026

Service was done timely. Mechanics were informative. We appreciated the video inspection. Good customer service. More

by KP
Recommend Dealer
Yes
Employees Worked With
Brian
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Mar 31, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your experience with our Kia service team. We’re pleased to hear that our technicians kept you informed throughout and that the video inspection was helpful. We look forward to assisting you again.

March 31, 2026

Excelente atención cada vez que realizo un servicio al vehículo muy cómodo lq sala de espera More

by ELIEZERVERGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro
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Mar 31, 2026 -

City KIA of Greater Orlando responded

We’re pleased to know that each service appointment for your Kia has been handled with attentive care and that you find the waiting area comfortable. We look forward to assisting you again whenever your vehicle needs attention.

March 31, 2026

Excelente servicio. Rápido y todos muy amables. Me atendió Jay y me explicó todo muy bien. Quedé muy contenta con mis gomas nuevas. Gracias More

by paolamarcano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay ⭐️⭐️⭐️⭐️⭐️
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Mar 31, 2026 -

City KIA of Greater Orlando responded

Thanks for letting us know you appreciated the quick service and friendly team. We’re glad the explanations were clear and your Kia Soul is running smoothly with its new tires.

March 31, 2026

Juan and his team were very helpful and very willing to work with us to fit within our budget and still getting the car that I dreamed of More

by LUISSOTO639
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Mar 31, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your feedback. We’re pleased our team could work within your budget to help you find the Kia you dreamed of. Enjoy your new Seltos and let us know how we can assist you in the future.

March 31, 2026

Dealership is top notch. Everyone is friendly and helpful. Would highly recommend purchasing your car here More

by JVIKINGCZAJA
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Mar 31, 2026 -

City KIA of Greater Orlando responded

We’re delighted our team provided friendly and helpful service for your Kia Sportage. Thank you for recommending us to others. We look forward to assisting you again.

March 31, 2026

Professional, courteous, kept me up to speed with entire process while vehicle was being serviced . More

by JBULA2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
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Mar 31, 2026 -

City KIA of Greater Orlando responded

Delighted to hear our team’s professional and courteous support kept you informed throughout your Kia K5 service. Thanks for trusting us with your vehicle.

March 31, 2026

Everything went well, very accommodating and offered us water and snacks to ensure we were comfortable! Left with the Deal we wanted! More

by Alyssa jimenez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2026 -

City KIA of Greater Orlando responded

It’s great to hear that you felt comfortable with our refreshments and accommodations, and that we helped you secure the deal you wanted on your new Kia K5. Thank you for sharing your experience and congratulations on your K5.

March 31, 2026

Tony from the service center he was amamzong professional and took real care when doing the service More

by RODSAMUEL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony from Service
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Mar 31, 2026 -

City KIA of Greater Orlando responded

Thank you for choosing our Orlando service center and sharing your experience. We’re delighted the care taken on your Kia Sportage met your expectations. We appreciate your five-star rating and look forward to assisting you again.

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